Assistant Restaurant Manager

About Raffles & Fairmont Doha

Raffles Hotels & Resorts, established in 1887, is renowned for crafting culturally rich and respectful luxury experiences deeply connected to local heritage and communities. Fairmont Hotels & Resorts operate globally with 90 properties and another 34 in development across 30 countries, ranging from beach-front locations in Hawaii to urban centers in London and deserts in the UAE. United at the iconic Katara Towers in Doha, Raffles and Fairmont offer two luxury brands distinguished by impeccable service, elegant ambiance, and authentic guest engagement. Joining this team means embracing individuality, nurturing talent, and delivering exceptional hospitality in a vibrant, inspiring environment.

Role Overview

The Assistant Restaurant Manager will aid the Restaurant Manager in steering daily restaurant operations to deliver top-tier guest experiences aligned with luxury hospitality standards. This role involves supervising staff, managing service quality, assisting with scheduling and training, supporting financial and inventory management, and ensuring regulatory adherence related to food safety and hygiene. The position also includes operational tasks such as handling cash and opening/closing procedures, and stepping in as acting manager when necessary.

Key Responsibilities

• Support the Restaurant Manager in managing the restaurant’s daily functions
• Oversee and assist restaurant staff during service to facilitate smooth operations
• Provide outstanding guest service and address any guest issues promptly
• Maintain high service standards consistent with luxury hospitality protocols
• Assist with employee scheduling, training, mentoring, and performance appraisal
• Contribute to inventory control, procurement, and cost management processes
• Ensure strict compliance with food safety, hygiene, and health regulations
• Coordinate with the kitchen team to guarantee timely, high-quality food delivery
• Manage opening and closing duties, including cash handling and operational documentation
• Help meet business objectives related to revenue, profitability, and customer satisfaction
• Support marketing efforts, promotions, and special events within the outlet
• Act as the Restaurant Manager during their absence when required

Qualifications and Skills

• Possess a Bachelor’s degree or diploma in Hospitality Management, Hotel Management, Business Administration, or an allied discipline (preferred)
• Have 2 to 4 years of experience in supervisory or assistant restaurant management roles, ideally within luxury hotels or upscale dining establishments
• Demonstrate strong leadership and team management capabilities
• Exhibit excellent communication, interpersonal, and guest service skills
• Understand food and beverage operation processes, and service quality standards
• Experience with budgeting, inventory oversight, and cost control is beneficial
• Familiarity with restaurant POS systems and Microsoft Office suite
• Able to work efficiently in a dynamic, multicultural setting
• Fluency in English is mandatory; additional languages are advantageous
• Knowledge of food safety, hygiene, and local health regulations is preferred
• Commit to embodying the Raffles & Fairmont luxury brand values in all duties and interactions
• Promote an inclusive work culture where all staff feel appreciated and empowered