Store Business Manager

About Us

Officeworks is dedicated to making impactful contributions every day, centering on its customers, employees, and community. Operating across over 173 retail outlets nationwide with a workforce close to 10,000, the company strives to offer broad selections, competitive pricing, and excellent service. This fast-paced and innovative environment champions new ideas, teamwork, positivity, and community support.

Role Overview

We are seeking a dynamic and personable Store Business Manager for our West Ryde location to lead our retail operations. The ideal candidate will have a proven history of leading significant retail teams, with a leadership style that fosters engagement, collaboration, and a safe, enjoyable workplace culture.

In this position, you will motivate your team to provide exemplary customer service within the store. You will develop a thorough understanding of your team members’ strengths and foster their growth through targeted coaching and development, emphasizing health and safety leadership.

Managing store operations effectively to achieve exceptional business results is key, with focus on maximizing sales, profits, and maintaining expenses within budget.

Candidate Profile

• Experience leading a sizeable retail team, ideally 30 or more members, in senior management roles.
• Strong leadership and team motivation skills.
• Availability to work flexibly across store operating hours.
• Comprehensive knowledge of retail operations.
• Track record of working to key performance indicators (KPIs) and budget adherence.
• Excellent organizational and time management abilities.
• Proven aptitude for people leadership and safety compliance.

Company Culture & Benefits

Officeworks fosters a supportive and inclusive culture where team members can thrive personally and professionally. The organization values individuality and offers a range of benefits, including:

• Flexible work arrangements to promote work-life balance.
• Attractive discounts across various associated brands including Officeworks, Geeks2U, Bunnings, Kmart, Target, and others.
• Exclusive access to entertainment, travel, lifestyle, and health perks through the benefits program.
• Supportive policies for growing families.
• Prioritized mental health and safety initiatives, including access to Employee Assistance Programs and other wellness activities.
• Options for employees to observe cultural or religious holidays not aligned with standard public holidays.
• Opportunities for career advancement through extensive learning and development programs.
• Potential for career growth within the parent Wesfarmers Group.

Diversity & Inclusion

Officeworks emphasizes workforce diversity and inclusiveness and encourages applications from all demographics including Indigenous peoples, individuals with disabilities, and members of the LGBTQI+ community. The company is committed to providing a safe and supportive workplace for everyone.