Sales Development Representative

Position Summary

The Sales Development Representative I (SDR I) at Diligent is key to driving company growth by generating new sales opportunities mainly via inbound leads. The role involves engaging prospects to uncover their business needs while representing Diligent's products effectively. Strong conversational abilities are essential for maximizing engagement and meeting targets.

Primary Duties

• Use Salesforce CRM to identify inbound prospects, enrich data and initiate valuable conversations leading to initial meetings.
• Apply sales development best practices through email, phone calls, and social media using appropriate sales tools to connect with new potential clients.
• Ask strategic, focused questions to accurately identify and qualify key decision makers.
• Build interest and influence with inbound prospects to cultivate new business opportunities.
• Schedule meetings and product demonstrations on account executives’ calendars while ensuring all activities are logged in the CRM.
• Achieve or surpass business-set targets and key performance indicators (KPIs).
• Perform additional responsibilities as required to meet business needs.

Required Skills and Experience

• Fluency in both French and English is mandatory.
• Strong enthusiasm to work in a sales-oriented, target-driven environment.
• Basic knowledge of the sales process including marketing and sales cycle concepts.
• Ability to clearly articulate Diligent’s unique product value and acquire necessary product knowledge.
• Experience communicating effectively with senior executives.
• Excellent verbal and written presentation capabilities.
• High energy level, positive attitude, and a determined approach to achieving success.

Preferred Qualifications

• Experience in sales, SaaS industry, or senior executive communications is beneficial.

About Diligent

Diligent is a leader in AI-driven governance, risk, and compliance (GRC) SaaS solutions, supporting over one million users and 700,000 board members worldwide to manage risks and improve governance. The Diligent One Platform offers a unified view of GRC practices enabling better decision-making and resilience.

At Diligent, innovation and curiosity are deeply embedded in the culture. We seek individuals who embrace change positively and are eager to learn continually and experiment boldly. Joining Diligent means becoming part of a global community striving to build a sustainable and equitable future.

Work Environment & Culture

• Creativity is core to our operations, encouraging innovative collaboration to improve internal processes and better serve clients.
• We prioritize employee wellbeing, offering flexible work arrangements, global service days, comprehensive health benefits, meeting-free days, generous leave policies, and wellness programs.
• Global presence with offices in multiple cities worldwide including Galway, where this role is based, following a hybrid work model with at least 50% onsite presence.
• Commitment to diversity and inclusion is strong, supported by Employee Resource Groups and continual education to foster understanding and dialogue.

Equal Opportunity & Accommodations

Diligent is an equal opportunity employer and ensures no discrimination on numerous protected grounds consistent with all applicable laws. We accommodate qualified individuals with disabilities and disabled veterans during the hiring process upon request.

Additional Information

• Use of AI and digital tools enhances recruitment efficiency, though all hiring decisions are human-led.
• Visa sponsorship might be available on a case-by-case basis subject to role requirements.
• Unsolicited recruitment agency resumes are not accepted.