Rooms Inspector

Job Overview

The Rooms Inspector supports the upkeep of guest room and public area cleanliness, ensuring guest satisfaction through effective supervision of Housekeeping staff. The role involves confirming that hotel rooms and common areas are clean and function as expected, while adhering to labor and budget limits set by LBA Hospitality.

Key Qualifications

Integrity and reliability are essential due to access to private guest and property areas. Compliance with company security clearances is mandatory. Candidates should have prior housekeeping experience in hospitality or related environments and possess at least a high school diploma or its equivalent.

Physical and Communication Requirements

• Capability to push/pull up to 60 pounds and lift/carry 30 pounds independently.
• Ability to stand for eight hours and perform activities such as bending, stretching, reaching, crawling, and kneeling.
• Good vision and hearing are required.
• Effective communication with guests and coworkers is essential.

Knowledge Areas

• Proper handling of linens and supplies.
• Sanitation procedures for supplies, guestrooms, and public spaces.
• Guestroom cleaning methods.
• Safety and security protocols, including immediate reporting or correction of hazards.
• Supervisory assistance and staff management techniques.
• Understanding of housekeeping materials, supplies, and equipment.

Skills

• Adhere to company policies and procedures consistently.
• Organizational skills for maintaining records such as logs, checklists, and inventories.
• Efficient management of cleaning time per room.
• Respect guest privacy during inspections and cleaning.
• Follow systematic cleaning procedures as per company guidelines.
• Handle guest concerns with professionalism and hospitality.

Abilities

• Work effectively both independently and as part of a team.
• Comply with all quality and safety standards.
• Manage multiple tasks while maintaining service focus.
• Communicate clearly using various methods including messages and logs.
• Maintain discretion to protect guest confidentiality.
• Learn and utilize computer systems such as Quore and Hotel Effectiveness.

Main Duties

• Support coordination of housekeeping activities including scheduling, room checks, time tracking, and break management.
• Ensure secure key control for guests and employees at all times.
• Assist with inventory management, ordering, receiving, and maintaining supplies.
• Clean vacant and occupied rooms according to brand standards and company protocols.
• Report any inconsistencies promptly to appropriate management.
• Maintain cleanliness of all hotel areas including break rooms, restrooms, public spaces, and service areas.
• Respond swiftly and courteously to guest requests.
• Be knowledgeable about emergency and safety procedures.
• Present a neat and professional appearance daily, adhering to grooming and uniform standards.
• Perform other reasonable duties as assigned.

Work Conditions

• This on-site position requires physical presence at the hotel; remote work is not possible.
• Long periods of standing and walking while maintaining a professional demeanor are necessary.
• Must be available to work any shift or day, including weekends.

Advancement Opportunities

• Housekeeping Manager
• Executive Housekeeper

Disclaimer

The description provided outlines the general expectations and responsibilities but is not exhaustive. Employees may be required to perform additional duties within their capabilities as needed.