Housekeeping Public Area Associate

About Hotel Centre Point

Established in November 1988, Hotel Centre Point is a prestigious 5-star hotel situated in Nagpur, Maharashtra. The property features 136 elegantly appointed rooms, 14 banquet halls, and diverse dining options including a fine-dining restaurant, a 24-hour coffee shop, and a custom buffet area. Known for its exceptional service quality, the hotel offers round-the-clock room service to fulfill diverse guest requirements. The hospitality group is expanding its footprint with new properties upcoming in Navi Mumbai, Amravati, and Goa, which will broaden avenues for career growth and innovation.

Role Description

The Housekeeping Public Area Associate role is a full-time, on-site position at Hotel Centre Point, Nagpur. The main responsibility is to maintain high standards of cleanliness and hygiene across all public spaces, such as lobbies, corridors, restrooms, banquet areas, restaurants, and other guest-accessible zones. Daily duties include sweeping, mopping, dusting, polishing surfaces, replenishing consumables, waste handling, and proper storage and management of equipment and cleaning products. The associate is expected to promptly respond to guest inquiries and requests, assist in event setup by preparing public areas, and collaborate closely with housekeeping and front office departments to maintain the hotel's five-star standards. Compliance with safety and sanitation protocols is mandatory, along with timely reporting of any maintenance concerns and provision of support for scheduled deep-cleaning and special tasks.

Required Qualifications & Skills

• Proficiency in laundry operations and fundamental housekeeping techniques.
• Effective communication skills for interacting with guests and coworkers.
• Customer service aptitude to courteously meet guest needs.
• Strong organizational skills to manage tasks, schedules, and supplies.
• Eagerness to learn and adhere to standard operating procedures.
• Attention to detail with a focus on cleanliness and safety.
• Physical stamina suitable for manual cleaning tasks and extended standing periods.
• Previous housekeeping or hospitality experience is beneficial; basic education is preferred along with knowledge of hygiene and safety standards.