Customer Sales Development Representative

About MHR and Our Mission

MHR is proud to have a team of over 900 professionals dedicated to helping customers enhance sustainable high performance. We provide technology solutions focusing on finance, HR, payroll, and learning through our comprehensive People and Finance platform, easing organisational operations and improving decision-making in real time.

Backed by more than 40 years of experience, our success comes from clear objectives, shared vision, and excellent communication, which we extend to our clients. Joining MHR means being part of an environment that fosters innovation and teamwork, removes barriers, and supports your career growth and impact.

Your Role and Responsibilities

As a Customer Sales Development Representative, your main responsibility will be to generate opportunities from the existing customer base. This includes identifying, qualifying, and nurturing sales-ready leads using multiple channels like phone, email, video calls, LinkedIn, and various software tools such as Salesforce, Groove, and 6sense. You will engage customers with strong communication and commercial insight specific to the HR and Payroll sectors, gather account information, map stakeholders, maintain CRM accuracy, and apply a consultative sales approach to create viable sales opportunities.

You will collaborate closely with the Existing Business Team including Account Directors and coordinate with Marketing to align campaigns with outreach efforts. Your teamwork will enhance account targeting and pipeline development, improving customer relationships and team results.

Impact and Performance

Your contributions will be critical to driving the sales pipeline, customer base expansion, and revenue growth across various industries. Maintaining up-to-date CRM data, executing effective outreach sequences, and meeting activity and opportunity goals will build demand predictability and quality. Your efforts in relationship building and insight gathering will unlock fresh opportunities, further supporting long-term value and commercial success.

Employee Benefits and Culture

• Access to more than 60 internal training modules, professional certification opportunities, and mentoring/coaching programs.
• Round-the-clock GP access for employees and their families, confidential mental health assistance, and paid sick leave.
• Flexible holiday options, including purchasing or selling additional leave beyond the usual entitlement.
• Enhanced family leave provisions.
• Discount programs through My MHRewards with offers from over 900 retailers.
• Recognition programs, departmental awards, and referral bonuses up to £2000.
• Social activities led by employees, such as sports clubs, book clubs, and cooking contests.
• On-site subsidised dining with a variety of fresh meal options available daily.
• Optional schemes including private medical and dental insurance.

Inclusivity and Support

MHR is dedicated to fostering an inclusive and supportive work environment where every employee feels valued. We welcome candidates from diverse backgrounds and offer accommodations during interviews as needed. Please note, in case of an overwhelming number of applications, the vacancy might close sooner than initially planned.