Telesales Representative

About the Role

We seek a motivated and passionate Telesales Representative to become a part of our SME sales team. This opportunity is tailored for recent graduates enthusiastic about launching a career in technology sales. The role involves reaching out to small and medium enterprises via telephone to promote and sell a variety of technology products such as Cloud services, Cybersecurity, AI, IoT, and Connectivity solutions. Comprehensive training covering our products and effective sales methods will be provided.

Key Responsibilities

• Initiate outgoing calls to prospective SME clients using supplied lead lists to spark interest in our technology offerings.
• Respond to inbound sales queries from SME customers and convert them into viable sales prospects.
• Assess customer business requirements and suggest appropriate Cloud, Cybersecurity, AI, IoT, or Connectivity products.
• Clearly communicate product details, pricing, and benefits to potential customers.
• Consistently meet or surpass monthly and quarterly sales goals and performance indicators.
• Keep precise records of calls, leads, and opportunities within the CRM platform.
• Persistently follow up with prospects to advance them through the sales pipeline.
• Collaborate with technical and pre-sales teams to address complex customer needs.
• Develop and sustain strong relationships with SME customers to promote repeat purchases and referrals.
• Remain informed about product developments, market trends, and competitor activities.
• Handle customer objections with professionalism and escalate complex cases as required.

Qualifications and Skills

• Possess a bachelor's degree in Business, Marketing, IT, Engineering, or a related discipline; fresh graduates are welcome to apply.
• Have excellent verbal communication and interpersonal skills.
• Demonstrate strong persuasion, negotiation, and attentive listening abilities.
• Be comfortable making a high volume of outbound calls on a daily basis.
• Proficient in Microsoft Office and open to learning CRM software.
• Self-driven, goal-oriented, and able to perform well under pressure.
• Fluent in both English and Arabic languages.
• Show a positive mindset with a keen ambition to develop a career in technology sales.