Team Leader

Role Overview

As a key member of the store management team, the Team Leader assists the Store Manager and Assistant Store Manager with the day-to-day management of retail store operations.

Daily Responsibilities

• Lead and supervise store team members by offering guidance and support.
• Manage store merchandising, ensuring shelves are stocked and handling shipment unpacking and packing.
• Maintain high customer service standards at all times.
• Carry out manager-on-duty responsibilities including overseeing breaks, timekeeping, and attendance.
• Enforce and uphold visual merchandising guidelines.
• Resolve customer complaints quickly and effectively.
• Ensure the store complies with safety and cleanliness standards.
• Perform cash handling duties and assist in store opening and closing procedures as required.
• Contribute to inventory activities and employee training initiatives.
• Follow through on assigned duties and assist in hiring and managing employee performance.

Required Qualifications

• At least one year of retail experience.
• Between one and two years in a supervisory capacity.
• Demonstrated ambition to advance within the organization.
• Availability to work flexible hours including days, evenings, and weekends.
• Strong leadership qualities combined with effective communication skills.
• Capacity to multitask and prioritize in a fast-paced environment.

Benefits of Joining

• Engaging and varied work environment.
• Competitive salary along with a comprehensive benefits offering.*
• Participation in a company matched pension plan.*
• Customized training and onboarding program.
• Opportunities for career advancement within the company.
• Benefits apply to full-time employees only, with full-time status defined as working 25 or more hours per week for sixteen straight weeks (allowing for a one-week grace period below 25 hours).

Additional Information

Artificial intelligence tools are utilized solely to assist recruitment evaluation processes and do not make rejection decisions; final hiring decisions rest with human recruiters.