Store Business Manager

About Officeworks

Officeworks is dedicated to making significant achievements every day, driven by our customers, team members, and community spirit. Operating with nearly 10,000 employees and more than 173 retail stores nationwide across Australia, we focus on offering a wide range of products at low prices combined with excellent customer service. Our culture embraces innovation, collaboration, fun, and mutual support, aiming to inspire new ideas and positively impact the community.

Role Overview

We are currently seeking a dynamic Store Business Manager to join our team in Western Sydney. This leadership position requires a people-oriented individual who has a proven history of success in retail management and enjoys fostering a positive, engaging, and safe work environment. You will lead your store team to deliver outstanding customer experiences, provide ongoing coaching and development, and prioritize workplace health and safety.

Key Responsibilities

• Lead and inspire a store team to create exceptional customer experiences.
• Develop deep knowledge of your team members and offer coaching and training to drive success.
• Ensure the store operates efficiently to meet financial goals, including maximizing sales and profits while managing expenses within budget.
• Champion workplace safety by delivering training and leading by example in health and safety practices.

Candidate Profile

The ideal candidate will bring:

• Extensive experience in a senior retail management role, leading teams of at least 30 staff members.
• Proven ability to motivate and lead a large team effectively.
• Flexible availability to work across varied store hours.
• Comprehensive understanding of retail operations and experience managing KPIs and budgets.
• Strong organizational and time management skills.
• Demonstrated leadership in people management and safety compliance.

Culture and Benefits

At Officeworks, we value diversity and work best when our teams mirror the communities we serve. We are committed to providing a safe and supportive workplace, welcoming applicants of all backgrounds including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and the LGBTQI+ community.

• Flexible work arrangements to maintain personal work-life balance.
• Discounts across Officeworks and affiliated brands such as Geeks2U, Bunnings, Kmart, and Target.
• Access to exclusive perks through our benefits program including entertainment, travel, lifestyle, and health discounts.
• Support for growing families through dedicated policies.
• Prioritization of safety, mental health, and wellbeing, including an Employee Assistance Program.
• Flexible Public Holidays Policy accommodating different cultural or religious observances.
• Comprehensive learning and development programs to aid career progression.
• Opportunities for advancement across the wider Wesfarmers Group.