Sales Operations Associate

Overview

Join EOS IT Solutions as a Sales Operations Associate, where you will be integral to planning and executing innovative network and audio-visual services projects. You will collaborate closely with specialist teams throughout project lifecycles to deliver exceptional service to a clientele comprising prominent global blue-chip corporations.

Primary Responsibilities

• Communicate with Original Equipment Manufacturers (OEMs) and distributors to gather pricing details for audio-visual, video conferencing, and networking hardware.
• Manage bid registration processes with OEMs and distributors, ensuring alignment with company protocols.
• Develop precise, competitive quotations using Sage X3 software.
• Engage with customers to present quotes, address inquiries, and clarify requirements effectively.
• Maintain consistent communication with OEMs and distributors to keep pricing information updated.
• Detect pricing changes and promptly update quotations accordingly.
• Track market price trends and competitor positioning to facilitate commercially viable proposals.
• Accurately record pricing data, client interactions, and bid details.
• Collaborate closely with Account Management to execute final project invoicing.
• Participate in client meetings as a representative of Sales Operations.
• Work alongside Finance to resolve invoicing issues and assist with customer follow-up as necessary.

Mandatory Qualifications and Skills

• Minimum two years’ experience in sales support, inside sales, sales operations, or a related field with strong knowledge of supply chain processes.
• Proven track record of preparing detailed and commercially sound quotations.
• Solid understanding of commercial factors associated with purchasing and reselling hardware and services.
• High ownership mentality, ensuring project completion and client satisfaction.
• Experience with account management, procurement, or similar business software tools.
• Strong numerical aptitude and analytical capabilities.
• Effective time management skills to juggle multiple priorities and workloads efficiently.
• Exceptional attention to detail and precision in work.
• Excellent communication skills both with clients and internal teams.
• Proactive thinker and problem solver able to make quick decisions.
• Intermediate to advanced proficiency in Microsoft Excel.
• Collaborative work style suitable for fast-paced, expanding global enterprises.

Preferred Skills and Experience

• Background in audio-visual, video conferencing, or networking fields.
• Familiarity with Cisco CCW, Sage X3, and Jira platforms.
• Ability to drive projects forward positively while keeping all parties informed.
• Capability to maintain high-quality work under pressure, managing multiple priorities simultaneously.

Company Commitment to Inclusion

EOS IT Solutions prides itself on fostering a diverse and inclusive workplace. We welcome applications from all qualified candidates and do not discriminate based on gender, gender identity or reassignment, age, religion, ethnicity, political opinions, sexual orientation, disability, marital status, or other non-merit factors.

About EOS IT Solutions

EOS IT Solutions is a global provider of technology and logistics services, specializing in collaboration and business IT support for some of the world’s leading industry players. The company emphasizes customer satisfaction, quality service delivery, and strong partnerships with both employees and clients. Operating internationally, EOS delivers straightforward and transparent IT services worldwide.