Sales Development Representative

About Mentorque

Mentorque is pioneering a contemporary career advancement platform that merges strategic mentorship, organized job-search execution, interview preparation, and AI-driven tools. Our clientele consists of professionals actively seeking to enhance their careers, discover superior opportunities, and approach their job search with an organized, supportive framework.

Role Overview

We seek an energetic Sales Development Representative (SDR) with excellent communication skills to engage with prospects confidently, quickly grasp their circumstances, properly assess them, and consistently cultivate a robust sales pipeline. This full-time position centers on qualifying leads, outbound calls, follow-ups, and pipeline development.

Key Responsibilities

• Promptly contact new leads upon entering the sales funnel.
• Communicate effectively with prospects via phone and WhatsApp.
• Comprehend prospects' current roles, job-search status, target roles, challenges, and urgency.
• Evaluate leads according to preset criteria to determine qualification.
• Schedule qualified prospects for detailed strategy or sales discussions.
• Consistently follow up with interested prospects pending booking.
• Revive older leads and expand pipeline from existing contacts.
• Maintain precise lead statuses, notes, next steps, and follow-up schedules.
• Update CRM systems and Google Sheets daily to track activities.
• Collaborate with the sales team to ensure seamless handover of qualified leads.
• Monitor daily metrics such as calls made, conversations held, qualifying leads, booked calls, attendance, and conversions.
• Identify recurring objections and feedback from prospects and relay insights to the team.
• Meet clear daily and weekly pipeline targets.

Desired Qualifications and Attributes

• Exceptional verbal communication capabilities.
• Comfortable with high daily call volumes and engaging new contacts without sounding rehearsed.
• Persistent follow-up skills without being overly forceful.
• Adept in listening actively, posing insightful questions, and discerning prospects' genuine needs.
• Experience working toward targets and performance indicators.
• Strong responsibility and discipline for accurate CRM and lead data management.
• Resilience in handling rejection while maintaining consistent performance.
• Good written communication skills for WhatsApp and follow-up interactions.
• Prior experience in roles such as SDR, business development, telesales, inside sales, admissions, recruitment, counseling, or customer service is preferred.

Unsuitable Candidates

• Lack initiative or bias toward proactive action.
• Preference for only text-based communication.
• Require constant reminders to follow up with leads.
• Dislike working with targets.
• Seek positions limited to passive customer support.

Success Indicators

Your performance will be gauged primarily through the following metrics:

• Speed in contacting new leads.
• Number of calls conducted.
• Quantity of qualified conversations.
• Strategy calls successfully scheduled.
• Show-up rates for booked conversations.
• Consistent follow-up completion.
• Pipeline growth and maintenance.

Why Join Mentorque

At Mentorque, you will contribute directly to a dynamic team, witnessing the visible impact of your efforts on company growth. This role offers hands-on experience in sales, understanding customer psychology, pipeline management, career services, and startup operations, rather than a narrow calling position. If you are confident on the phone, persistently follow up, and enjoy converting conversations into opportunities, you are encouraged to apply.