Sales Development Representative

About Onecom

Onecom stands as the foremost business technology provider in the UK, innovating the way organizations communicate, connect, and function. The company employs over 800 professionals dedicated to delivering exceptional customer experiences guided by principles such as continuous improvement (Think Kaizen), respect, relationship building, proactive action, efficiency, and excellence.

Role Summary

The Sales Development Representative plays a crucial role in identifying and qualifying new business opportunities while spotting upselling potential. This role is based in a supportive, goal-oriented office environment that offers comprehensive training.

Key Responsibilities

• Initiate outgoing calls to business clients to understand their telecommunications and connectivity needs.
• Identify and nurture promising sales leads, driving them from initial contact through to transaction closure.
• Listen attentively to client challenges, propose appropriate solutions, and help guide their purchasing decisions.
• Utilize established sales strategies to negotiate terms, pricing, and delivery, ensuring target revenues and profits are met.
• Develop and maintain strong client relationships to promote account expansion, including cross-selling and upselling opportunities.
• Keep CRM records (using Salesforce) current and ensure compliance with Ofcom regulations and internal policies.

Candidate Profile

• Self-motivated individual with a high-energy approach and a strong drive to surpass sales goals.
• Excellent interpersonal and communication skills with a professional telephone presence.
• Positive attitude with resilience to overcome obstacles and maintain focus on objectives.
• Customer-oriented mindset with meticulous attention to detail in data tracking and administration.
• Comfortable working with standard computing platforms and Microsoft Office applications such as Outlook, Excel, and Word.
• Previous experience in telesales, customer service, or outbound calling is advantageous, but a willingness to learn and a positive attitude are paramount.

Benefits and Perks

• Annual leave includes 25 days plus bank holidays, with options to buy or sell additional leave days.
• Additional leave entitlements include a birthday day off, 12 paid flexible hours, and a volunteer day.
• A comprehensive pension scheme with a 9% combined contribution and life insurance coverage at four times the salary.
• Recognition programs including quarterly and yearly awards and discounts on technology products.
• Company-sponsored social events fully funded by the employer.
• Access to an internal training academy for professional growth and development.
• Wellbeing initiatives featuring round-the-clock mental health support, discounts on gym memberships, free breakfast and fresh fruit, eye-care vouchers, and financial wellbeing assistance.

Diversity and Inclusion

Onecom values diverse teams for their ability to foster innovation through varied experiences and perspectives. The company is dedicated to cultivating a workplace where all individuals feel respected, valued, and free to be their authentic selves. Applications are encouraged from candidates of all backgrounds and identities.