Pre Sales Associate

About the Role

Physics Wallah is seeking motivated and goal-oriented Pre-Sales Associates to join their Hyderabad and Warangal offices. This role involves engaging potential students and parents through outbound calls to promote offline courses for 11th & 12th grades, IIT-JEE, NEET, and Foundation programs (classes 8–10). The main focus is on lead qualification, booking demos or visits, and ensuring smooth handovers to the sales team.

Key Responsibilities

• Make a high volume of outbound calls to assigned leads involving students and parents.
• Assess academic needs, geographic location, course interests, and buying intentions to qualify prospective clients.
• Explain program benefits, course fees, scholarships, and center offerings clearly over the phone.
• Build rapport quickly by communicating confidently and using effective storytelling skills.
• Generate interest, address initial objections, and convert conversations into scheduled demos or visits.
• Maintain daily goals for calls made, talk time, bookings, and overall productivity.
• Follow up consistently with interested prospects to progress them through the sales funnel.
• Coordinate with parents, students, and sales teams to ensure timely walk-ins occur as planned.
• Accurately update lead status, call results, next steps, and follow-up actions in the customer relationship management system.
• Share qualified lead information comprehensively with the sales team to facilitate conversions.
• Monitor callbacks and ensure no qualified lead is lost.
• Collaborate closely with sales and center staff to enhance lead-to-walk-in conversion rates.
• Achieve daily and monthly targets related to calling, qualification, bookings, and walk-ins.

Candidate Eligibility

Applicants with backgrounds in Telecalling, Telesales, Pre-Sales, Inside Sales, Customer Acquisition, Business Development, or EdTech Sales are encouraged to apply. Relevant sectors include EdTech, K12, education, test prep, B2C, B2B, banking & finance, insurance, telecom, real estate, retail, consumer sales, study abroad, and higher education. Fresh graduates who have strong communication skills, a readiness for calling, and enthusiasm to build a sales career are also welcome.

Desired Skills and Attributes

• Clear and confident phone communication ability.
• Attentive listening and capability to understand customer needs.
• Proficiency in qualifying prospects and identifying their requirements.
• Skilled in persuasion and efficiently setting appointments.
• Effective in managing objections and overcoming resistance.
• Adherence to consistent follow-up and persistence.
• High energy levels and a productivity-focused mindset for calling activities.
• Ownership of targets with a strong results-driven approach.
• Proficiency in CRM software and basic computer operations.

Compensation and Work Details

This is a full-time position based at company offices with a compensation package ranging from ₹2.4 to 4.8 Lakhs per annum, supplemented by up to ₹1 Lakh in variable pay incentives.