- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
At Screwfix, we are proud to be the trusted suppliers to tradespeople, providing a range of over 60,000 products from power tools to workwear across more than 900 stores. Our team is dedicated to delivering fast, affordable service with a smile, supported by industry-leading digital tools. As a Retail Supervisor, you will be an essential part of this team, leading by example whether greeting customers or managing warehouse standards. Your efforts ensure exceptional service and a smooth customer experience.
We provide comprehensive training and flexible shift patterns to help maintain a balanced lifestyle, setting you up for a successful career with us. No prior product knowledge is required—just bring enthusiasm and a readiness to learn.
Key Responsibilities
- Lead the team as a store host, embodying excellent service and customer care standards.
- Understand customer needs and assist them in finding the right products to simplify their shopping experience.
- Oversee store operations including cash reconciliations, responding to customer inquiries, maintaining audit compliance, and managing stock levels.
- Collaborate with your team, fostering pride in the store environment and enjoying a fun and supportive workplace culture.
Candidate Profile
- Experienced in supervising or managing small teams in a dynamic, fast-paced setting.
- Strong commitment to delivering outstanding customer service that converts into sales.
- Curious mindset with a drive for continuous improvement.
- Passionate about the company's mission and business.
- Reliable, honest, friendly, flexible, and hardworking personality traits.
Benefits
- Join a growing, supportive team offering opportunities for personal and professional development.
- Competitive salary with potential location allowance subject to annual review.
- Generous annual leave of 29 days including bank holidays, increasing up to 34 days with service length.
- Enjoy a 20% discount at Screwfix and B&Q stores.
- Comprehensive training programs to help you develop and excel in your role.
Additional Information
Working Hours:
- Monday to Friday: 7:00 AM to 8:00 PM
- Saturday: 7:00 AM to 6:00 PM
- Sunday: 10:00 AM to 6:00 PM
Screwfix is committed to equal opportunities employment and does not discriminate based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. For applicants needing assistance during the application process, please contact us.