Operations Management Officer - Import & Export

Job Overview

The Operations Management Officer within the Import & Export Department manages financial documentation related to international and domestic logistics. This role emphasizes verifying invoices, monitoring payment approvals, and ensuring timely settlement of dues, while maintaining close coordination between Operations and Finance departments.

Key Responsibilities

• Receive and meticulously verify import/export invoices including freight, local charges, clearance fees, and transportation costs to avoid errors and duplicate payments before seeking approval.
• Proactively track the status of invoice approvals, facilitate forwarding approved documents to the Accounts department, and ensure vendors receive payments promptly.
• Maintain detailed records of all payment deductions and ensure they are implemented within designated payments.
• Document completion of transactions by updating payment statuses in both electronic and manual tracking systems for accuracy and traceability.
• Generate comprehensive weekly payment status updates and monthly payment plans, submitting these reports punctually to supervisory staff.
• Regularly review and revise monthly expense standards associated with all import and export fees to reflect current cost structures.

Required Skills and Competencies

• Strong attention to detail for precise document verification and identifying any discrepancies in payment details.
• Problem-solving abilities to swiftly address and remedy issues related to invoices and payments.
• Effective stress and priority management skills allowing sustained performance under tight deadlines and with urgent payment demands.
• Personable and adaptable demeanor with willingness to learn and accept new tasks enthusiastically.
• Excellent communication skills, both verbal and written, enabling efficient interaction with logistics providers, customs agents, internal accounting teams, and supervisors.