Office Assistant

About the Role

A well-organized, confident, and responsible Back Office and Admin Executive is sought to oversee daily office administration, reception duties, telephone communication, documentation, and coordination. The candidate must possess effective communication skills, a professional demeanor, and fundamental computer proficiency.

Key Responsibilities

• Reception and Front Desk: Professionally manage visitors and clients, handle incoming calls and direct them appropriately, maintain visitor logs, receive courier and office deliveries, and ensure a welcoming reception environment.
• Calling and Follow-up: Conduct business-related calls, follow-up with leads, clients, vendors, and internal teams; communicate basic information about company offerings; maintain calling and follow-up records; coordinate with sales for updates and requirements.
• Back Office Operations: Manage daily documentation and data entry; maintain records in Excel or Google Sheets related to customers, leads, vendors, and employees; prepare basic reports and management information systems (MIS); handle files, invoices, and office records; assist management and departments with administrative duties.
• Office Administration: Coordinate office needs and routine administration activities; manage stationery and supplies; liaise with vendors and service providers; assist in scheduling meetings and appointments; support HR and management with office coordination; ensure smooth daily office operations.

Candidate Profile

Proficient oral and written Hindi and basic to good English; basic skills in MS Excel, Word, and Google Sheets; good telephone etiquette; strong follow-up and coordination abilities; excellent organizational and multitasking skills; professional attitude and presentable appearance.

Preferred Attributes

Experience in back office, reception, telecalling, administration, or office coordination; candidates from real estate, digital marketing, IT, or service sectors preferred; female candidates with strong communication and coordination are welcome.

Performance Metrics (KPIs)

• Proper management of calls and visitor interactions.
• Timely completion of all back-office responsibilities.
• Accuracy in data management and documentation.
• Effective follow-up and coordination.
• Maintaining office records diligently.
• Facilitating seamless daily administrative operations.

Compensation

Monthly salary ranging from ₹15,000 to ₹25,000 depending on experience, communication skills, and overall capability.

Working Style

The ideal candidate thrives in multitasking environments managing reception, calling, documentation, and administrative responsibilities simultaneously.