Linen Porter

About the Role

As a Linen Porter at Hotel du Vin in Cheltenham, you will play a crucial role behind the scenes to uphold the hotel's high standards and contribute to memorable guest experiences. You will manage the distribution and collection of linen throughout the hotel, supporting housekeeping by ensuring rooms and public areas are properly stocked and prepared.

Key Responsibilities

• Efficiently deliver and collect linen across all hotel areas.
• Assist Room Attendants in preparing guest rooms to meet Hotel du Vin's quality standards.
• Maintain linen stores and keep appropriate stock levels.
• Help move supplies and equipment as needed.
• Ensure guest rooms are ready on schedule and presented impeccably.
• Collaborate effectively with housekeeping team members to meet daily targets.
• Provide polite and professional service in interactions with guests and coworkers.

Candidate Profile

• Possess a positive attitude and enjoy teamwork.
• Take pride in attention to detail and uphold high standards.
• Be dependable, organized, and able to work in a fast-paced environment.
• Comfortable with the physical demands and maintaining activity throughout the role.
• Have enthusiasm for hospitality and delivering quality guest experiences.
• Bring energy, strong personality, and eagerness to learn.

Additional Information

This is a permanent position paying £13.01 per hour for 25 hours per week, located in Cheltenham. The role involves physical activity and team collaboration behind the scenes but also requires frequent friendly interactions with guests and colleagues.

Benefits and Perks

• Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality starting from £65 per night.
• 50% discount on friends and family room bookings.
• 35% off dine-in bills at the hotel's Brasseries and Bistros.
• Fully funded apprenticeship programs supporting career growth.
• Access to numerous high street discounts on shopping, experiences, and holidays.
• Cycle to Work scheme offering up to 40% savings on bicycles.
• Affordable healthcare cash plans covering dental, optical, and medical needs from £5 per month.
• Referral bonuses up to £1500 for recruiting friends.
• Well-presented uniform provided.
• Participation in wellness and national campaign activities promoting employee wellbeing.
• Wagestream platform access for instant pay tracking and early wage access.
• Complimentary stays with dinner, bed, and breakfast on 1st, 3rd, and 5th anniversaries.
• Support for The Brain Charity, aiding neurological health.
• Employee Assistance Programme offering confidential advice 24/7 for staff and families.

Sustainability Initiatives

• Use of 100% renewable electricity sourced mainly from UK wind farms.
• Minimum 70% waste recycling target supported by a dedicated Sustainability Council.
• Shift to chemical-free and eco-friendly cleaning products in rooms, public areas, and kitchens.
• Paid volunteer days (two annually) for sustainable charity work.

Equal Opportunity Statement

The employer is committed to equal opportunity and welcomes applicants regardless of race, sex, disability, religion or belief, sexual orientation, or age.