Room Attendant

Role Overview

Join the Housekeeping team at Malmaison in Brighton as a Room Attendant, ensuring every guest bedroom within the hotel is cleaned daily to impeccable standards. This role demands keen attention to detail and a commitment to providing guests with a flawless stay.

About Malmaison

Malmaison operates a collection of luxury boutique hotels in 15 iconic locations across the UK. Known for stylish accommodations and exceptional hospitality, Malmaison offers a serene environment paired with excellent dining options at Chez Mal Brasseries.

Key Duties

• Maintain cleanliness and tidiness of guest bedrooms to meet high standards.
• Interact with guests with proficiency in conversational English.
• Work independently for periods while managing assigned rooms.
• Operate hotel cleaning chemicals and equipment safely after receiving full training.

Work Schedule & Flexibility

You will typically work five days a week, from about 9am to 3pm, with shift start times flexible between 9am and 10am. Opportunities for earlier starts, weekend-only arrangements, or flexible contracts may be discussed during interviews.

Requirements

• No prior experience necessary; a positive attitude and eagerness to contribute are essential.
• Physical fitness needed to perform the demands of the role.

Development Opportunities

Malmaison prioritizes internal growth, offering the chance to enroll in apprenticeship programs after successfully completing the probationary period.

Employee Benefits

• Significant discounts on staff room rates across Malmaison, Hotel du Vin, and Frasers Hospitality properties starting at £65 per night.
• 50% off best available rates for friends and family.
• 35% dining discounts in the hotel’s Brasseries and Bistros.
• Fully funded career development apprenticeships.
• Discounts on high street shops, holidays, and experiences.
• Cycle to work scheme with up to 40% savings on bicycles.
• Affordable healthcare cash plans covering dental, optical, medical, and more from £5 monthly.
• Referral incentives up to £1500 for recommending friends for jobs.
• Quality uniforms provided.
• Wellness and national campaign activities emphasizing mental health and employee engagement.
• Access to Wagestream for real-time wage tracking and paycheck advances up to 50%.
• Complimentary stays with dinner and breakfast on 1st, 3rd, and 5th anniversaries.
• Support for The Brain Charity for neurological conditions.
• 24/7 confidential Employee Assistance Programme for staff and families.

Sustainability Initiatives

• 100% renewable electricity supply, mainly sourced from UK wind farms.
• Recycling at least 70% of hotel waste, championed by a dedicated Sustainability Council.
• Use of enzyme-based eco-friendly cleaning systems in kitchens and chemical-free cleaning in guest areas.
• Paid volunteer days twice a year supporting sustainable charities.

Equal Opportunity

Frasers Hospitality, Malmaison & Hotel Du Vin are inclusive employers, welcoming applications from all qualified candidates irrespective of race, gender, disability, religion, sexual orientation, or age.