Housekeeper

Role Overview

Join Malmaison Birmingham's housekeeping team as a Housekeeper dedicated to maintaining immaculate guest bedrooms daily. This position demands great attention to detail and high cleanliness standards to enhance guest experience in a luxury boutique hotel setting.

About Malmaison

Malmaison operates 15 stylish boutique hotels across the UK, offering guests exquisite accommodations coupled with relaxing atmospheres and gourmet dining in Chez Mal brasseries. The brand is renowned for its blend of sophistication and hospitality excellence.

Job Responsibilities

As a Room Attendant, you will be responsible for ensuring guest rooms are consistently clean and tidy, reflecting Malmaison’s standards. You will engage with guests routinely, hence conversational English is necessary. The role requires working independently for stretches of time.

Working Hours and Schedule

The position involves mostly fixed shifts, working five days out of seven, beginning between 8:00 AM and 10:00 AM, with occasional need for flexibility during busy periods. Options for earlier start times or weekend-only shifts can be discussed during the interview process.

Physical Requirements and Training

This is a physically demanding job requiring stamina and fitness to perform cleaning duties effectively. Comprehensive training on chemical handling and equipment use will be provided to ensure safety and efficiency.

Experience & Attitude

While prior experience in housekeeping is not mandatory, candidates must display a positive attitude and commitment to contributing positively within the hotel team.

Career Development

Malmaison promotes internal advancement and aims to enroll 100 new apprentices by year-end. Successful candidates may qualify for apprenticeship opportunities after completing their probation.

Compensation & Benefits

• Competitive hourly wage of £13.01 for adults; £10.85 per hour for those under 18.
• Generous staff room rates starting at £65 per night at Malmaison, Hotel du Vin, and other venues under Frasers Hospitality.
• 50% discount on friends and family room bookings based on best available rates.
• Save 35% on dining bills in in-house Brasseries and Bistros.
• Fully-funded apprenticeship programs to enhance your career development.
• High street discounts covering shops, experiences, holidays, and more.
• Cycle to work scheme saving up to 40% on bicycles.
• Healthcare cash plans including dental, optical, and medical coverage available from £5 per month.
• Employee referral incentives of up to £1500 for recommending friends who get hired.
• Smart, modern uniform provided.
• Wellness events and national campaign days promoting activities such as Mental Health Awareness Week and others.
• Access to Wagestream for real-time wage tracking and financial tips.
• Complimentary hotel stays with dinner, bed, and breakfast on your 1st, 3rd and 5th anniversaries.
• Support for The Brain Charity to aid individuals with neurological conditions.
• Free confidential Employee Assistance Programme accessible 24/7 for employees and family members.

Sustainability Commitment

• 100% of electricity used is sourced from renewable energy, primarily UK wind farms.
• At least 70% of hotel waste is recycled, with active participation from all staff and oversight by a Sustainability Council.
• Transitioned to chemical-free cleaning methods in guest areas and enzyme-based eco-friendly kitchen cleaning products.
• Employees receive two paid days annually to volunteer with environmental charities.

Equal Opportunities

Frasers Hospitality, Malmaison & Hotel Du Vin are committed to equal employment opportunities, encouraging applications from all qualified individuals regardless of race, gender, disability, religion, sexual orientation, or age.