Inside Sales Associate - Corporate Gifting

Role Overview

This position offers a unique inside sales opportunity at Teabox, focused on scaling India’s pioneering inside sales operations for Sammvaad, while contributing to the growth of a leading Indian tea brand. Beyond converting leads, you will play a key role in shaping sales strategies, customer engagement, and conversion drivers. The role encourages ownership, innovation, and measurable impact from the outset.

As the role expands, you may engage beyond desk duties including client meetings, event participation, and fostering offline business relationships.

Responsibilities

• Manage inbound and outbound sales discussions and convert qualified leads into customers.
• Develop and sustain a robust sales pipeline with effective follow-up.
• Encourage repeat purchases and implement strategies to increase monthly sales consistently.
• Monitor and enhance key metrics such as repeat purchase rate, customer lifetime value, and monthly revenue growth.
• Test various outreach and conversion techniques to optimize results.
• Analyze customer feedback and recommend improvements for acquisition and retention strategies.
• Work in tandem with Marketing and other departments to unlock growth opportunities.
• Lead initiatives to boost customer engagement and assist in designing incentive programs.
• Consistently meet or surpass sales targets and conversion goals.
• Help develop scalable sales frameworks to support future business growth.

Qualifications and Skills

• A minimum of one year experience in Inside Sales, B2B Sales, or Business Development.
• Proficiency managing both inbound and outbound sales calls.
• Proven track record of driving repeat business growth and achieving steady monthly sales increases.
• Excellent communication, persuasion, and relationship-building capabilities.
• Adaptability to thrive in a fast-paced, target-oriented environment.
• An entrepreneurial mindset with strong initiative and accountability.

Ideal Candidate Attributes

• Passion for engaging directly with customers and closing deals.
• Innovative individuals who prefer creating processes rather than just executing them.
• Energetic professionals motivated to grow alongside the company.
• People who value ownership, teamwork, and making observable impacts.