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Host / Hostess

Carlos O'Kelly's

Cedar Falls, Iowa, United States · Full Time

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Experience
Any
Salary
Openings
1
Posted
1 day ago
Work mode
In office
Resume
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Job description

About Thrive Restaurant Group and Carlos O'Kelly's

Thrive Restaurant Group is a family-operated business with over five decades of experience. We value making a positive impact on our guests and communities. Carlos O’Kelly’s, established in 1981, is renowned for its authentic Mexican cuisine prepared from scratch, oven-baked dishes, signature margaritas, homemade chips, queso, and salsa. Our culture revolves around generosity and celebration shared among all guests.

Role Overview

We are seeking a Host/Hostess who will warmly welcome guests with a friendly smile, assist them to their seats, and oversee the smooth flow of restaurant guests to ensure their experience starts and ends positively.

Key Responsibilities

  • Greet guests by opening doors upon arrival and departure (40% of duties).
  • Attend to special guest needs, including highchairs, boosters, and accessibility accommodations (35%).
  • Coordinate the waitlist during busy periods when seating is full (10%).
  • Support servers by assisting guests as needed (5%).
  • Maintain cleanliness and organization of the work area, completing assigned cleaning tasks (5%).
  • Update the feature board and inflate balloons to enhance guest experience (5%).

Qualifications and Requirements

  • A genuine desire to care for others and eagerness to grow and learn.
  • Positive demeanor and attitude.
  • Basic reading, writing, and verbal communication skills.
  • Physical mobility throughout the entire shift is necessary.
  • Able to lift and carry objects weighing up to 15 pounds multiple times per shift.
  • Capability to clean table surfaces, legs, booth seats, and pick up debris throughout the restaurant.

Physical Demands

This position requires frequent navigation of the restaurant, communication with guests, moving items up to 5 pounds regularly, occasionally lifting up to 25 pounds, and bending or stooping. Good vision for cleanliness assessment and operating touchscreens is required. Reasonable accommodations can be provided for applicants with disabilities.

Compensation and Equal Opportunity

The role is compensated at the tip credit minimum wage plus tips, with actual earnings varying based on availability. Thrive Restaurant Group is an Equal Opportunity Employer committed to inclusive hiring.

How they work

Communication Teamwork & Collaboration Attention to Detail Customer Focus Positive Attitude Physical Stamina

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