Home Host

About the Company

Since 2006, The Hoxton has been a vibrant hub for laptop-savvy professionals, offering fast Wi-Fi and cozy seating in a setting that feels like home. The Working From coworking space, launched in February 2020, caters to a wide range of needs with hot-desking, open studios, private offices, wellness and event areas, a member café and bar, and a rich events schedule overlooking the Thames.

Key Responsibilities

• Act as the primary point of contact for members, warmly welcoming and assisting them tailored to their needs.
• Maintain and present the coworking space to a high standard throughout the day, ensuring a professional and appealing environment from open to close.
• Manage membership profiles and oversee the booking and scheduling of meeting rooms and their calendars efficiently.
• Collaborate closely with the coworking team to deliver exceptional member experiences, from initial engagement through ongoing community integration.

Candidate Profile

• You are well-connected and recognized by many within the community.
• Anticipate and understand members' needs proactively, ensuring excellent service.
• Excel at building and maintaining meaningful, long-term relationships that attract people to work alongside you.
• Possess a keen understanding of hospitality embedded in your daily approach.
• Pay meticulous attention to detail and are committed to producing outstanding work.
• Value authenticity and individuality; this environment encourages being your unique self.
• Driven by a passion for creating memorable experiences for both guests and colleagues.
• Approach tasks with humility and teamwork, focusing on results over ego.
• Are open to innovative approaches and adventurous in trying new ideas.
• Desire to join a hardworking, supportive team that also enjoys having fun.

Additional Benefits

• Competitive remuneration package.
• 28 days annual leave including bank holidays, along with access to pension and life insurance plans.
• Health cash plan providing reimbursements and support for physical and mental wellbeing.
• Access to confidential mental health support and a network of mental health first aiders.
• Exclusive retail and hospitality discounts via partner offers.
• Complimentary welcome night stay at The Hoxton and a dining experience for two upon joining.
• Meals provided during shifts.
• Discounts across the wider Ennismore group extended to employees and their families, even post-employment.
• Annual complimentary night stay at The Hoxton with additional rewards at key milestones.
• Opportunities for career growth and role changes within a global family of brands.
• Comprehensive training, learning academies, and developmental programs to support professional growth.
• Volunteer leave to contribute time to partner charities.
• Social events including team gatherings and biannual parties fostering fun and camaraderie.
• Enhanced family leave benefits for expanding families.
• Diversity and inclusion initiatives with a yearly calendar to promote learning, celebration, and impact.