Hire Controller

Role Overview

Speedy Hire, a leading tool and specialist equipment provider in the UK, is seeking a Hire Controller to join their London depot team. This pivotal role involves managing the hire process from order placement to delivery and return, ensuring seamless coordination among various departments to meet customer requirements efficiently.

Day-to-Day Responsibilities

• Operate mainly from the depot desk, collaborating closely with stock teams, drivers, and engineers.
• Coordinate hire orders promptly to reduce delays and maintain equipment availability.
• Build and maintain strong relationships with customers to guarantee satisfaction with service delivery.

Candidate Requirements

• Excellent organisational abilities to juggle multiple hire orders effectively.
• Strong verbal and written communication skills for effective stakeholder engagement.
• Flexibility and adaptability in a dynamic operational environment.
• Motivation to learn and grow professionally within the company.
• Valid driving licence to support operational activities.
• Previous experience in hire, sales, or similar operational roles is preferred.
• Commitment to advancing the company's ESG strategy, "Decade to Deliver".

Benefits and Additional Information

• Generous leave entitlement of 26 days plus bank holidays.
• Life insurance coverage and pension plan participation.
• Onsite canteen facilities and substantial employee discounts (95%) across Speedy products.
• Access to training programs and clear pathways for career advancement.
• Health enhancement schemes including a voluntary health cash plan and employee assistance program offering confidential support.
• Green Commute initiative encouraging eco-friendly travel options.
• Flexible working arrangements including variable start and finish times, shorter days, term-time hours, and job sharing to promote work-life balance.
• Opportunity to participate in a comprehensive Career Line of Sight program for detailed growth planning within the Speedy Group.

Equal Opportunity and Compliance

The Speedy Group is committed to diversity, inclusion, and equal opportunity employment without regard to ethnicity, religion, gender identity, sexual orientation, disability, or other protected categories. Certain roles may require background checks such as DBS, credit, or security clearance. Proof of legal right to work in the UK is mandatory before employment commencement.

Note: Applications are reviewed on a rolling basis and positions may close early depending on volume of applicants.