- Experience
- Any
- Salary
- INR 15,000 – INR 20,000 / month
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
The Service Coordinator will oversee the comprehensive management of hardware devices including laptops, desktops, and peripherals, ensuring efficient service delivery and precise documentation.
Key Responsibilities
- Conduct inspection and registration of incoming devices, logging information systematically and issuing job sheets to customers.
- Communicate effectively with customers about diagnosis outcomes, estimated costs, repair progress, and device pickup schedules.
- Partner closely with service engineers to monitor repair processes and expedite urgent repairs.
- Handle billing procedures by creating service invoices, managing cash collections, and recording financial transactions in Tally software.
- Support inventory management by tracking the usage of spare parts and maintaining accurate counter stock records.
Additional Tasks
- Maintain organized records of all purchase and sales activities to ensure accountability and transparency.
How they work
Communication
Attention to Detail
Organisation