- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- College degree in hotel management or related field
- Resume
- Required to apply
Where you'll work
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Job description
About Anantara Hotels & Resorts
Located at Anantara Downtown Dubai, Anantara Hotels & Resorts is an international luxury hospitality brand inspired by Thai culture, emphasizing authentic and heartfelt service. Established in 2001 in Thailand, the brand has expanded globally to some of the most beautiful and vibrant destinations, focusing on creating unforgettable experiences for both guests and employees.
Role Overview
The Guest Relations Officer serves as a vital ambassador of the hotel and brand, dedicated to ensuring guests have an exceptional and memorable stay. Responsibilities include anticipating guest requirements, managing inquiries courteously and efficiently, addressing all guest satisfaction concerns promptly, and proactively suggesting alternatives to enrich the guest experience.
Qualifications and Skills
- Possess a college degree in hotel management or a related discipline.
- Have prior work experience in Front Office or Guest Services roles.
- Demonstrate strong communication capabilities.
- Be proficient with Front Office systems.
- Fluency in English, both spoken and written, is essential; additional languages such as Arabic, Russian, or Mandarin are advantageous.
Minimum education
Bachelor's Degree
Industry
Hospitality