Anantara Hotels & Resorts

Bellman

Anantara Hotels & Resorts

Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
7 hours ago
Work mode
In office
Resume
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Job description

About Anantara Hotels & Resorts

Anantara Hotels & Resorts is a globally recognized luxury hotel and resort brand that embraces authentic Thai hospitality. Founded in 2001 in Thailand, the brand represents freedom, movement, and harmony, with a commitment to delivering lasting and memorable experiences for both guests and employees. Anantara properties are located in some of the world’s most stunning destinations, including remote islands, vibrant cities, and pristine beaches.

The Anantara Mina Al Arab Ras Al Khaimah Resort offers a tranquil setting in the northernmost emirate of the UAE, known for its natural beauty ranging from desert landscapes and golden beaches to scenic mountains. This location is perfect for nature lovers and adventure seekers.

Key Responsibilities

  • Proactively anticipate guest needs and respond to inquiries efficiently.
  • Contribute to the smooth daily operations at the Bell service desk.
  • Possess thorough knowledge of the hotel’s offerings, including room types, rates, features, food and beverage options, spa, health club, and other properties.
  • Maintain cleanliness and tidiness of the lobby area at all times.
  • Welcome guests courteously and in a friendly manner.
  • Assist guests with luggage handling and provide secure luggage storage services.
  • Coordinate and deliver messages and other items to guest rooms promptly.
  • Provide assistance to guests requiring special attention.
  • Complete all assigned shift duties as per the shift checklist.
  • Ensure seamless coordination of transportation services such as taxis, private vehicles, and limousines.
  • Offer support to other hotel departments as needed.

Qualifications and Skills

  • Prior experience working in a 5-star hospitality environment.
  • Strong communication and interpersonal skills.
  • Professional, courteous, and approachable demeanor.
  • Physically capable of safely lifting and carrying heavy luggage.
  • Proficient in English; knowledge of additional languages is considered an advantage.
  • Flexibility to work various shifts, including weekends and holidays.
  • Customer service oriented with a positive and proactive attitude.
  • Effective team player familiar with hotel policies and procedures.

Industry

Hospitality

How they work

Customer Focus required

Languages

Servicenow

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