Dispatcher

About Us

Our company fosters a culture grounded in honesty and integrity, valuing the trust established with both customers and employees. We emphasize our people-first approach, which distinguishes us and encourages repeat business. If you seek to join a supportive family-like environment, this is your opportunity.

Maersk Warehousing and Distribution USA LLC manages comprehensive warehousing and distribution logistics through a strategic network of storage facilities. Our operations include receiving, storing, processing, and dispatching cargo to enhance supply chain flexibility and resilience. By integrating solutions, we navigate supply chain risks and plan distribution effectively to meet lead times and objectives despite unforeseen circumstances. Our extensive expertise and broad connections across industries and transport modes ensure operational excellence that saves time and costs.

Role Overview

We are hiring a Dispatcher responsible for scheduling drivers for freight deliveries and pickups from customers and vendors. The role also entails acting as an intermediary among customers, drivers, and management.

Key Responsibilities

• Assigning drivers schedules for deliveries and shipment collections.
• Interacting with customers and vendors to relay freight information, pick-up/drop-off timings, and special instructions.
• Planning fixed routes for drivers to follow.
• Identifying traffic-related issues and formulating corrective plans to ensure timely results.
• Generating dispatch documentation for management and providing necessary documents to employees, customers, or vendors.
• Keeping accurate logs of dispatch calls, driver routes, changes, and delivery/pick-up timings.
• Overseeing truck maintenance and repair schedules.
• Recording any complaints or concerns from vendors.
• Handling phone calls from vendors, customers, and management to offer assistance.
• Performing other duties as assigned.

Required Skills and Competencies

• Excellent time management skills.
• Strong knowledge of local and state traffic laws and regulations.
• Adaptability to implement quick route adjustments.
• Exceptional interpersonal communication abilities.
• Capability to prioritize tasks and multitask efficiently.
• Proficient with computer software and technology tools.
• Fluent in reading, writing, and speaking English.

Employment Details

• Position type: Direct Hire
• Working days: Monday through Friday
• Shift timings: Training hours from 8:00 AM to 4:30 PM; post-training from 7:00 AM to 3:30 PM
• Hourly pay range: $22.00 to $23.50, subject to market conditions and final agreement.

Company Benefits

• Medical insurance
• Dental insurance
• Vision coverage
• 401(k) plan with company match
• Employee Assistance Program
• Paid Time Off
• Flexible work schedules where possible
• Additional benefits provided

Diversity and Inclusion

We are dedicated to fostering an inclusive and diverse work environment and welcome applicants regardless of race, color, gender, age, religion, national origin, disability, veteran status, sexual orientation, or any other legally protected characteristic. We also accommodate applicants with criminal histories in compliance with legal standards. We support applicants needing adjustments during the hiring process; requests can be made via email.