Customer Assistant

About the Role

Joining as a Customer Assistant offers an excellent chance to gain valuable experience, whether it is your first job or you have prior retail experience seeking a fresh challenge. Reporting onsite to the Assistant or Store Manager, duties may include operating tills, advising customers, or working in the back shop.

Key Responsibilities

• Assist customers by listening to their needs, answering questions, providing advice on products, suggesting additional items, and offering baskets to enhance their shopping experience.
• Familiarize yourself with in-store promotions and schemes and actively promote them to customers.
• Contribute to the smooth operation of the store by ensuring correct product displays, delivering excellent till service, and helping manage stock in storage areas.
• Collaborate with team members to maintain a clean, well-presented store environment that fosters pride and a positive shopping atmosphere.

Qualifications and Attributes

• Complete training will be provided.
• Ability to thrive in a dynamic environment with a fast-paced workflow.
• Strong communication and listening skills.
• Enjoy teamwork and support a collaborative team culture.
• Recognize the importance of small details in creating great customer interactions.
• Motivation to be a brand ambassador for Boots and assist customers in selecting suitable products.
• Previous experience with customer service is advantageous but not mandatory.

Benefits

• Eligibility to join a pension scheme (PRSA).
• Partial paid maternity leave.
• Opportunity to earn a discretionary annual bonus.
• Generous discounts for employees.
• Access to a flexible benefits program tailored to individual needs.

Additional Information

Boots values inclusivity and provides an environment where all employees can be themselves and grow. The company is an equal opportunity employer committed to diversity and a supportive workplace.

Successful applicants will be invited to an in-store interview within two weeks. The company is open to discussing part-time and job-sharing arrangements if the role is advertised as full-time. Reasonable adjustments for applicants requiring support during the application and interview process are available to ensure the best possible experience.