Customer Assistant

About the Role

Joining as a Customer Assistant at Boots Ireland offers a valuable opportunity whether you are starting your career or seeking a new challenge in retail. Your role will be onsite, working under the guidance of an Assistant or Store Manager. Responsibilities may involve operating tills, assisting customers with advice, or managing stock in the back shop.

Key Responsibilities

• Support customers by listening attentively, answering their queries, providing expert advice on products, suggesting additional items, and offering baskets to enhance their shopping experience.
• Familiarize yourself with current in-store promotions and offers to actively inform and encourage customers to take advantage.
• Ensure smooth store operations by maintaining correct product displays on the shop floor, delivering excellent till service, and assisting with stock organization.
• Collaborate with team members to create a welcoming shopping atmosphere by keeping the store clean, tidy, and presentable at all times.

Who We Are Looking For

• Individuals who thrive in a fast-paced, diverse environment.
• Effective communicators who listen well.
• Team players who value collaboration and a positive working dynamic.
• People who understand that small actions can significantly impact customer satisfaction.
• Passionate brand ambassadors eager to help customers find the best Boots products.

Preferred Qualifications

• Previous experience in customer care or retail service is advantageous but not required, as full training will be provided.

Benefits

• Enrollment in pension scheme (PRSA).
• Partially paid maternity leave.
• Discretionary annual bonus opportunities.
• Attractive employee discounts.
• Access to a flexible benefits program tailored to individual needs.

Additional Information

Boots promotes an inclusive and supportive work environment where diversity is valued and all colleagues can reach their potential. This company is an equal opportunity employer dedicated to creating a positive workplace culture. Successful candidates will be invited for an in-store interview within 14 days. Options for part-time and job sharing are available even if the advertised role is full-time. Boots also provides reasonable adjustments during application and interview processes to support candidates.