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Assistant Manager - M&S

One Retail

Birmingham, England, United Kingdom · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
1 hour ago
Work mode
In office
Resume
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Where you'll work

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Job description

About the Role

We are seeking a dedicated Assistant Cafe Manager passionate about delivering outstanding food and exceptional customer service. You will take charge of managing all kitchen and service counter operations for a prominent High Street brand, working full-time at 40 hours per week. This role offers a fantastic opportunity to advance your catering career within a company that values its employees, promotes individuality, and recognizes exceptional contributions.

The role typically involves working five days out of seven per week.

Key Responsibilities

  • Facilitating communication between management and team members to consistently exceed service standards
  • Inspiring and motivating the team to maintain focus and productivity
  • Assisting the manager with inventory management, budget monitoring, and executing action strategies
  • Operating tills and handling payment transactions accurately
  • Leading and supporting team training initiatives, setting an example to help others succeed
  • Completing necessary administrative paperwork as required
  • Representing Compass Group UK&I while upholding a positive brand image

Essential Qualifications and Traits

  • A strong passion for delivering superior customer service
  • Prior experience in a similar assistant managerial position
  • Proven skills in team leadership and management
  • Excellent organizational and communication abilities
  • An ambitious and motivated mindset with a commitment to continuous learning and development

Benefits Package

  • Access to a contributory pension scheme
  • Opportunities for career progression through Career Pathways and MyLearning programs
  • Quick medical access to a Digital GP and expanded healthcare benefits for you and your immediate family
  • Exclusive discounts on travel bookings with TUI, Expedia, Booking.com, and others
  • Discounts on grocery shopping at major retailers including Tesco, Sainsbury's, and Morrisons
  • Significant savings up to 44% on cinema tickets
  • Earn cash rewards redeemable across various brands
  • Complimentary wellness, mindfulness, and fitness classes
  • Ability to extend discounts and offers to friends and family

Additional Information

This position is contracted to work weeks annually. As part of Compass Group UK&I, you will join a network of approximately 6,000 venues, with excellent pay, attractive benefits, and unmatched learning and development opportunities. The company is committed to fostering a diverse and inclusive work environment where all individuals can thrive and reach their full potential.

Industry

Hospitality

How they work

Communication Teamwork & Collaboration Leadership Organisation Customer Focus Results Orientation Motivation

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