Courier-1

Job Overview

This position involves providing polite and efficient pickup and delivery of packages along a designated route. The role requires ensuring all shipments meet Federal Express Canada’s service standards while delivering excellent customer service.

Essential Requirements

• High school diploma or equivalent education
• Valid driver's license with a clean driving record
• Capability to lift up to 70 lbs manually and maneuver packages weighing as much as 150 lbs with proper equipment
• Preferred one year of experience in customer-focused business environments
• Successful completion of mandatory pre-placement driver assessment training
• Basic understanding of FedEx Canada operations and Canadian Customs is advantageous
• Strong interpersonal and communication abilities
• Effective time management and organizational skills
• Excellent customer service aptitude
• Capability to multitask, perform under pressure, and adapt to a fast-paced work environment
• Willingness to work flexible hours including holidays as needed

Preferred Qualifications

• Bilingualism (English and French) required if residing in Quebec
• Driving license requirements: Class 5, G, or 1 (AZ) with no more than two violations or accidents within the prior 24 months
• Completion of driver competency assessments as part of the selection process

Additional Details

This job description is a general guide and not an exhaustive list of duties. The incumbent is expected to perform all assigned tasks, complete mandatory training, use a PC in a Windows environment, and maintain annual accreditations where applicable. Shifts may vary depending on operational needs.

Equal Opportunity Statement

FedEx is committed to creating an inclusive and diverse workforce that reflects our customers and communities. Applications from women, Indigenous persons, persons with disabilities, culturally diverse backgrounds, and 2SLGBTQ+ communities are encouraged. Accommodations during recruitment and selection will be provided upon request.