B2B Cold Caller and Appointment Setter

Job Overview

We are seeking a confident and articulate communicator to join our sales team remotely from Malawi. This role involves introducing our services to marketing leaders throughout the United States, identifying potential business opportunities, and arranging qualified meetings for our sales representatives.

Key Responsibilities

• Initiate outbound cold calls to marketing professionals and decision-makers across the U.S.
• Engage with senior personnel such as Marketing Directors, CMOs, Digital and Growth Marketing Managers, Brand Managers, and business owners.
• Clearly and professionally present our services in a conversational style.
• Develop rapport by asking thoughtful qualifying questions to pinpoint suitable prospects.
• Handle common objections with professionalism to maintain a positive customer experience.
• Schedule appointments for the sales team and manage calendar coordination accurately.
• Maintain detailed CRM records including call results, notes, and follow-up tasks.
• Participate actively in ongoing call evaluations, role-playing exercises, and coaching sessions to enhance sales skills.

Required Skills and Qualities

• Excellent verbal communication in English, easily understood by U.S. customers.
• Confidence in conversing with senior business leaders over the phone.
• Strong active listening skills and ability to ask insightful questions.
• Coachability and receptiveness to feedback for continuous improvement.
• Resilience and a positive mindset when confronted with rejection.
• Curiosity and enthusiasm for learning about businesses and recognizing opportunities via dialogue.
• Attention to detail and organizational skills, especially for CRM record keeping and follow-ups.
• Quick learner who can assimilate new products, services, and sales approaches rapidly.
• Professional demeanor reflecting integrity and confidence at all times.
• Ability to follow a structured sales process while maintaining natural, authentic conversation without sounding scripted.

Preferred Experience

• Prior exposure to marketing, cold calling, telesales, appointment setting, customer service, or B2B sales is an advantage but not essential.
• We prioritize effective communication skills, willingness to learn, and coachability over prior experience.

Compensation and Benefits

• Earn between USD 4 to 8 per hour based on experience, communication ability, sales aptitude, and overall suitability.
• Bonuses are offered for successfully booked qualified meetings.
• Comprehensive training on products, services, and sales techniques.
• Ongoing coaching, call assessments, and mentoring to support your success.
• Opportunities for career development by enhancing transferable skills such as communication, negotiation, and business growth.
• Remote work flexibility with a supportive team environment.
• Potential for this role to evolve into a long-term position with growth prospects.