Apparel Clerk

Overview

Deliver exceptional customer experiences by providing outstanding service. Help maintain a clean and safe environment that encourages customers to return. Collaborate with the department manager to achieve sales and profit objectives while ensuring all quality assurance standards are met. Embody the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Key Responsibilities

• Create a welcoming environment where customers feel valued and appreciated by answering product-related inquiries within the department and across the store.
• Develop and maintain thorough knowledge of departmental products to assist customers effectively and provide appropriate suggestions.
• Label, stock, and take inventory of department merchandise accurately.
• Identify and report any discrepancies in product ordering or shipping to the department manager.
• Stay informed about current, upcoming, seasonal, and special advertising campaigns.
• Adhere to scheduled shift hours consistently.
• Comply with all relevant local, state, and federal health and civil regulations.
• Exemplify excellent customer service through friendliness and maintaining a neat and orderly department.
• Implement creative merchandising strategies to enhance product presentation.
• Ensure all displays are fully stocked and maintained according to departmental standards.
• Keep informed of product arrival dates to manage inventory effectively.
• Manage workload to consistently meet production deadlines.
• Utilize all company communications, including bulletins, announcements, and special programs, to support sales initiatives.
• Complete required paperwork following company policies.
• Follow all guidelines relating to merchandising, customer service, cash and labor controls, expense management, loss prevention, maintenance, safety, and engagement rules for associates and customers.
• Promote sales through intercom announcements to increase visibility.
• Support safety programs by adhering to procedures, identifying hazards, and promptly notifying store management of unsafe conditions.
• Perform preventive maintenance by inspecting equipment regularly and reporting any needed repairs to management.
• Report any customer or employee accidents immediately to management.
• Report safety risks, unauthorized activities, including robbery, theft, or fraud, to management without delay.
• Perform essential job functions with or without reasonable accommodations.

Eligibility and Requirements

• Must be at least 18 years old.
• Capable of meeting the physical demands associated with this role.
• Basic math skills, including counting, addition, and subtraction.

Preferred Qualifications

• High school diploma or equivalent.
• Proficiency in a second language, including speaking, reading, or writing.