Customer Engagement Executive Internship

About the Internship

This role involves actively interacting with prospective students to grasp their educational goals and preferences, subsequently recommending fitting programs tailored to these aspirations. The incumbent is responsible for managing a set lead pipeline via multiple communication channels including phone calls, WhatsApp, and email, ensuring persistent follow-up until the prospect converts.

The executive will guide candidates through the enrollment decision process by thoroughly explaining program offerings, curricula, fees, benefits, and career prospects, addressing inquiries and alleviating concerns to effectively drive enrollments.

Objectives include meeting individual and team sales targets by focusing on converting leads and sustaining sales productivity. Building lasting relationships throughout the enrollment journey and facilitating a seamless transition from admission to onboarding are key, including coordination with various internal teams such as Operations, Product, Training, and Support to resolve any post-admission issues promptly, maintaining a positive student experience.

The role also involves collecting and analyzing feedback from prospects and enrolled students to identify common concerns and market demands, sharing insights with the team to enhance counseling methods and improve conversion rates.

Accurate and timely updates of CRM and sales documentation regarding lead interactions, status, and performance metrics are expected, alongside providing regular progress reports to the manager.

Candidate Eligibility

• Must be available for a full-time onsite internship.
• Ability to commence between October 6, 2026, and November 10, 2026.
• Commitment to a six-month internship duration.
• Relevant skills and interests aligned with the role.
• Fresh graduates seeking job experience are also encouraged to apply.

Stipend and Additional Perks

• Monthly stipend ranging from ₹18,000 to ₹20,000.
• Certificate awarded upon successful completion.
• Potential job offer leading to a permanent role with an annual salary between ₹400,000 and ₹600,000.

About SkillOrbit

SkillOrbit stands as a forward-looking edtech platform committed to making advanced learning accessible and affordable globally. Focusing on cutting-edge domains like AI, cloud computing, IoT, and data science, it delivers quality online courses designed with a practical, hands-on approach involving real-world case studies. The company prioritizes accessibility, applicability, and excellence to equip learners with actionable skills that meet international industry requirements.