Territory Manager

About Dr. Reddy's Laboratories

Dr. Reddy's Laboratories Ltd. is a global pharmaceutical leader with over 24,000 employees dedicated to expanding access to affordable and innovative healthcare solutions. Founded in 1984, the company operates research, manufacturing, and commercial facilities across 66 countries, aiming to reach more than 1.5 billion patients worldwide by 2030 while embedding sustainability at its core. The company is committed to diversity, equal opportunity, and a discrimination-free workplace.

Role Overview & Key Responsibilities

• Carry out thorough audits following the defined audit schedules, including planning, execution, documentation, and reporting activities under the supervision of the Group Lead – Internal Audits.
• Gather and evaluate business intelligence such as MIS data, management review presentations, and past audit outcomes to grasp process workflows and identify major risks, facilitating precise scope setting.
• Conduct in-depth validations, walkthroughs of processes, and system-based audits on platforms like SAP to detect deviations from policies and ensure adherence to SOPs and regulatory requirements.
• Ensure audit documentation is complete, logically arranged, traceable, and supports the audit conclusions for current and future reference.
• Draft and disseminate audit reports detailing risk analysis, root cause identification, corrective action proposals, and comprehensive annexures; coordinate closely with relevant stakeholders to communicate findings effectively.
• Follow up on unresolved audit observations to promote sustainable rectification, escalating issues when necessary to audit leadership.
• Manage the audit team's performance through goal-setting, mentoring, cross-training, schedule planning, and collaboration with HR for recruitment and staff development.
• Enhance team motivation and expertise by facilitating knowledge sharing, supporting certification pursuits like CIA and CISA, and implementing professional growth initiatives.

Required Qualifications & Experience

• Bachelor's degree in Life Sciences, Pharmacy, Chemistry, or related disciplines is essential.
• Postgraduate qualification in Quality Management, Pharmaceutical Sciences, or a similar field is advantageous.
• Preferred certifications include Certified GMP Professional (CGP), Certified Quality Auditor (CQA), or equivalents.
• At least eight years of relevant professional experience.

Skills and Competencies

• Expertise in internal audits, internal controls, and pharmaceutical manufacturing regulations.
• Strong abilities in data analysis, fraud detection, and compliance management.
• Experience in preparing comprehensive audit reports with actionable insights.
• Proficiency in project management, legal aspects related to pharma sector, regulatory compliance, and ERP systems.
• Demonstrated leadership qualities to inspire, communicate, and uphold performance standards within teams.
• Critical thinking skills to apply analytical reasoning, identify causes, and provide impactful recommendations.
• Effective collaboration and influencing capacity to align audit outcomes with broader organizational goals.

Preferred Experience

• Three or more years in Quality Assurance or Regulatory Compliance roles are favored.
• Mandatory experience designing and executing audit plans targeting GMP compliance.
• Familiarity with risk assessment and identifying compliance gaps relevant to manufacturing processes such as APIs, sterile products, and packaging.
• Knowledge of GMP regulations from agencies like FDA, EMA, WHO, and capability to align company practices accordingly.

Additional Information

Dr. Reddy's supports career advancement through tailored learning opportunities and offers comprehensive benefits including medical coverage for employees and their families, life insurance, relocation assistance, and family support such as maternity and paternity benefits.

The organizational culture emphasizes empathy, dynamism, teamwork, and shared success centered around a common mission to improve global health.