Technical Product Manager – AI Commerce Platform

About JD.com

JD.com, also known as JINGDONG, is a leading global technology and supply chain company headquartered in China and publicly listed on NASDAQ. Serving over 700 million active users, JD.com combines advanced logistics and cutting-edge technology to offer innovative retail, logistics, technology, and property solutions worldwide. With a significant international presence, JD.com operates across multiple countries through platforms like Joybuy, delivering reliable products globally.

What We Offer

Joining JD.com means becoming part of a forward-thinking company that values people, innovation, and tangible impact. We provide competitive compensation, a prime work location, and a culture focused on personal and professional growth. You will have access to global initiatives, diverse learning opportunities, and an inclusive workplace where every voice is valued.

About The Team

Our team embraces collaboration, ownership, and a dedication to high-quality execution in a fast-paced environment.

Key Responsibilities

• Define product roadmaps and requirements by breaking down Phase 1 milestones into feature lists and sprint plans.
• Create user stories adhering to INVEST principles, with clear acceptance criteria to steer engineering delivery.
• Continuously monitor AI API aggregation and routing competitors, producing weekly reports and strategies to maintain product leadership.
• Design and execute optimal routing strategies and pricing configurations tailored to clients’ AI usage scenarios, assisting in quick technical onboarding and troubleshooting.
• Support clients through proof-of-concept deliveries, compliance and data sovereignty solution design, and creation of industry-specific configurations and success case studies for external sharing.
• Develop and maintain developer experience resources including documentation portals (Quick Start, API Reference, SDK Guides, Best Practices), SDKs, integration samples, and industry demos for smooth developer onboarding.
• Manage and grow the developer community by responding to GitHub issues, producing technical content like blogs and tutorials, and tracking community growth metrics.
• Use core product metrics and data insights to drive product iteration, feature prioritization, and decision-making.

Required Qualifications

• Minimum 3 years experience as a Product Manager or Solutions Engineer, with exposure to AI, developer tools, SaaS, Cloud services, or API product management.
• Strong technical expertise, including proficiency in Python and familiarity with OpenAI SDK/API integration; ability to support customers in swift integration and understanding of large language model (LLM) API ecosystems (e.g., OpenAI, Anthropic, Google, domestic models).
• Ability to write code and technical documentation; generate SDK example code, developer documentation, and quick start guides—beyond traditional product management presentations.
• Experience communicating technical solutions to CTO-level stakeholders and financial impacts to CFO-level stakeholders in B2B contexts.
• Good command of English for creating documentation, technical proposals, and engagement with global customers and developers.

Preferred/Bonus Attributes

• Experience in AI API aggregation or routing product management is highly desirable.
• Hands-on experience developing LLM applications such as Retrieval-Augmented Generation, Agents, or Function Calling.
• Background in customer solution design or developer growth roles.
• Familiarity with Stripe or payment system integrations.
• Contributions to open source projects or authorship of technical blogs.
• Active presence in technical communities, such as having more than 200 GitHub followers or recognized influence.

Diversity & Inclusion

JD.com is committed to building an inclusive and diverse workplace where all employees can succeed. We ensure equal employment opportunities regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected classification.