Team Leader

Role Overview

The Team Leader plays a vital role within the management team by assisting the Store Manager and Assistant Store Manager in managing daily operations at the retail store.

Daily Responsibilities

• Lead and supervise store staff, offering leadership and assistance.
• Manage store merchandising, including stocking shelves and handling shipment boxing and unboxing activities.
• Ensure that customer service standards are consistently maintained at a high level.
• Carry out manager-on-duty duties such as overseeing breaks, time management, and attendance monitoring.
• Execute and uphold visual merchandising protocols.
• Promptly address and resolve customer complaints.
• Maintain store safety and cleanliness standards.
• Perform cash handling tasks and manage store opening and closing when required.
• Engage in inventory procedures and contribute to training of employees.
• Monitor progress on delegated tasks and assist with hiring processes and performance evaluations.

Required Qualifications

• At least one year of retail experience.
• Between one and two years in a supervisory position.
• Desire and motivation to advance within the company.
• Availability across various shifts including day, evening, and weekends.
• Excellent leadership and communication abilities.
• Proven capacity to handle multiple tasks and prioritize effectively in a busy environment.

Benefits of Joining

• Engaging and diverse work setting.
• Competitive pay and benefits offerings.*
• Company-matched pension scheme.*
• Customized training and onboarding program.
• Possibilities for career advancement within the organization.
• Note: Benefits apply to full-time employees only, with full-time status defined as working 25 hours per week for sixteen straight weeks (one week below 25 hours permitted as a grace period).

Additional Information

Artificial intelligence tools are integrated as part of the candidate evaluation phase but do not determine final hiring decisions; all final recruitment outcomes are rendered by human decision-makers.