Team Leader

Role Overview

The Team Leader is an integral member of the management team, assisting the Store Manager and Assistant Store Manager in managing the day-to-day operations of a retail store.

Key Duties

• Supervise and lead store associates while offering guidance and support.
• Manage store merchandising activities including shelf stocking and unpacking daily shipments.
• Ensure customer service standards are upheld consistently.
• Perform manager-on-duty responsibilities such as overseeing breaks, time, and attendance.
• Apply and maintain visual merchandising guidelines.
• Handle customer complaints and resolve issues promptly.
• Maintain store safety and cleanliness at all times.
• Conduct cash handling and execute store opening and closing tasks as required.
• Engage in inventory procedures and train new employees.
• Follow up on delegated tasks and participate in hiring and evaluating staff performance.

Qualifications and Skills

• At least one year of retail work experience.
• One to two years in a leadership or supervisory capacity.
• Demonstrated ambition for career advancement within the organization.
• Availability to work flexible hours including days, evenings, and weekends.
• Strong leadership and communication abilities.
• Capacity to prioritize effectively while managing multiple tasks in a busy environment.

Benefits and Opportunities

• Work in a dynamic and varied environment.
• Competitive pay and benefits package applicable to full-time employees.
• Company-matched pension plan for eligible employees.
• Customized training and onboarding program.
• Possibilities for career growth within the company.
• Full-time employment status requires an average of 25 hours per week over sixteen consecutive weeks with a single week allowance below 25 hours.

Additional Information

Artificial intelligence tools support the recruitment evaluations but final hiring decisions are made exclusively by human recruiters.