Store Business Manager

About Officeworks

Officeworks is driven by our people, customers, and community, inspiring us to achieve remarkable outcomes daily. With a swift and innovative approach, we operate nearly 10,000 team members across more than 173 stores nationwide, focusing on extensive product range, competitive pricing, and excellent service. We foster creativity, teamwork, positive energy, and strong community support, emphasizing personal growth and rewarding performance.

Role Overview

We are seeking a dynamic, people-centric Store Business Manager for our Fyshwick location. This role demands a proven retail management professional with a collaborative leadership style to cultivate a safe, engaging, and enjoyable store culture. The Store Business Manager will motivate their team to deliver excellent customer service, provide coaching and development, and champion workplace health and safety initiatives.

Key Responsibilities

• Lead and inspire a team of approximately 30 individuals to provide outstanding in-store customer experiences.
• Understand team members individually and offer tailored training and mentorship.
• Ensure adherence to workplace health and safety standards through proactive leadership.
• Effectively manage store operations to maximize sales and profitability while controlling expenses within budget.

Candidate Profile

• Experience in senior retail management roles with leadership over teams of at least 30 members.
• Strong motivational and leadership capabilities to drive team performance.
• Availability to work flexible hours across the store’s operating timetable.
• Comprehensive knowledge of retail operations and processes.
• Proven track record in managing KPIs and budgets effectively.
• Excellent organizational and time management skills.
• Demonstrated expertise in people management and safety compliance.

Employee Benefits and Culture

• Flexible working arrangements to support work-life balance.
• Exclusive discounts at Officeworks and affiliated brands including Geeks2U, Bunnings, Kmart, Target, and other Wesfarmers companies.
• Access to benefits programs offering deals on entertainment, travel, lifestyle, and health.
• Supportive Growing Families Policy to assist employees through family expansion phases.
• Commitment to mental health and wellbeing, including Employee Assistance Program and ongoing initiatives.
• Flexible Public Holidays Policy accommodating diverse cultural and religious observances.
• Opportunities for professional growth through comprehensive learning and development.
• Potential career advancement within the wider Wesfarmers Group.

Inclusion and Diversity

Officeworks values a workforce reflective of the community. We are committed to an inclusive and supportive workplace for all team members, welcoming applications from all backgrounds including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and the LGBTQI+ community.