Staff Product Manager, App Platform & Experience

About Affirm and the Role

Affirm is transforming the credit landscape to be more transparent and consumer-friendly by enabling customers to buy now and pay later without hidden fees or compounding interest. We are seeking a Staff Product Manager to join our Consumer team and shape the experience of millions across mobile apps, web platforms, and future consumer touchpoints.

In this role, you will be responsible for owning foundational systems, frameworks, and experiences that ensure Affirm's consumer interactions are intuitive, cohesive, and scalable. You will lead the design of the experience architecture that supports consistent, high-quality consumer engagements across the organization. Collaboration is key as you partner with Mobile and Web teams to evolve shared platforms and React Native foundations.

Key Responsibilities

• Develop and drive the strategic vision for Affirm’s core consumer experience spanning app, web, and upcoming consumer channels.
• Manage critical foundational experience elements such as navigation, information architecture, design systems, shared UX frameworks, and platform capabilities.
• Lead significant initiatives including comprehensive redesigns and structural enhancements to improve the consumer journey.
• Collaborate closely with Mobile and Web Engineering teams to influence the architecture, developer experience, and capabilities of consumer platforms, notably the React Native application stack.
• Define shared capabilities, navigation patterns, component frameworks, and platform investments that support consistent high-quality product deliveries across React Native and web environments.
• Set principles, standards, and frameworks to ensure consistent and intuitive consumer experiences across product teams.
• Develop scalable models for recurring consumer experience patterns, covering onboarding, discovery, personalization, engagement, servicing, and account management.
• Advocate strongly for consumer needs to remain central in product and platform decision-making.
• Coordinate alignment across multiple departments and influence product roadmaps without direct authority.
• Implement practices to elevate experience quality across Consumer teams, including reviews, standards, and governance procedures.
• Leverage research, experimentation, analytics, and product instincts to uncover and act on opportunities enhancing the consumer experience.

Desired Qualifications and Expertise

• Minimum of 8 years experience in product management with a focus on consumer technology products at scale.
• Proven track record leading complex, cross-functional projects involving various teams and product domains.
• Excellent consumer product judgment and refined product sensibility.
• Experience owning or influencing key elements of mobile/web consumer experiences such as navigation, information architecture, design systems, or platform experiences.
• Demonstrated ability to partner effectively with Design and Engineering to deliver refined consumer experiences.
• Familiarity working with engineering teams on large-scale consumer applications, including React Native environments, and comfort in shaping platform strategy and architecture.
• Strong analytical and problem-solving aptitude to balance customer needs, business priorities, and technical challenges.
• Exceptional communication, stakeholder engagement, and organizational influence capabilities.
• Experience driving alignment and achieving results in complex scenarios without direct authority.

Preferred Qualifications

• Leadership experience in major product redesigns or foundational consumer experience transformations.
• Development or management of shared product platforms, frameworks, or systems that enable multiple teams to accelerate while enhancing experience quality.
• Deep understanding of consumer mobile and web engagement dynamics, focusing on trust, simplicity, and user engagement.
• History of defining product principles and influencing large-scale organizational product decisions.

Compensation and Benefits

Affirm offers a transparent and straightforward compensation model factoring location, experience, and job expertise. The base salary range for this role is $181,000 to $241,000 annually. Total compensation can include equity awards, monthly stipends for health, wellness, and technology expenses, and comprehensive benefits such as fully covered medical, dental, and vision insurance for employees and their dependents.

Remote Work Flexibility

Affirm operates as a remote-first organization, allowing employees to work primarily from their chosen locations across the country. However, employees in certain proximal roles may need occasional office presence. Some positions remain office-based depending on job requirements.

Additional Benefits

• Full coverage of health insurance premiums for employees and their dependents.
• Generous flexible spending accounts for technology, food, lifestyle needs, and family-forming expenses.
• Competitive vacation and holiday policies promoting adequate time for rest and recharge.
• Employee Stock Purchase Plan (ESPP) providing discount opportunities on company shares.

Equal Opportunity and Accessibility

Affirm values inclusivity and offers reasonable accommodations to candidates with disabilities during the hiring process. Additionally, for U.S. roles eligible to be performed in Los Angeles or San Francisco, Affirm complies with local Fair Chance ordinances, considering applications from qualified individuals with arrest or conviction records.