Specialist - Service Delivery

About the Role

ADP is looking for a Specialist in Service Delivery who thrives on follow-up, follow-through, and providing impactful results for clients. This role offers a dynamic culture for bringing your passions and unique skills to the forefront while continuously learning. At ADP, our people shape our culture, promoting innovation and collaboration to transform the workforce with our payroll solutions designed for companies of varying sizes.

Key Responsibilities

• Efficiently review and process clients' payroll transactions within stipulated Service Level Agreements (SLAs).
• Handle timely and precise execution of recurring payroll activities such as month-end, statutory reporting, and year-end processes.
• Validate crucial payroll data including investment declarations, Form 16s, and tax returns.
• Ensure payroll services align with client needs and comply with statutory regulations.
• Follow ADP's quality standards, policies, and procedures diligently.
• Maintain adherence to the maker-checker process, where outputs and inputs submitted by you will be verified by an assigned colleague.

Candidate Profile

• Graduation in commerce or arts.
• 2 to 4 years of experience in payroll processing.
• Proficiency in Excel to effectively manage payroll data.
• Strong written and verbal communication abilities.
• Familiarity with statutory components such as PF, ESI, Professional Tax, Gratuity, Labour Welfare Fund, and Income Tax.
• Strong numeracy skills and aptitude to learn payroll software applications.

Desired Attributes

• Logical and analytical thinker with a passion for numbers.
• Capability to work efficiently under tight deadlines.
• Strong attention to detail.

Additional Information

ADP is a leading global provider of cloud-based Human Capital Management solutions encompassing HR, payroll, talent management, time, tax, and benefits administration. We uphold a culture rooted in integrity, inclusivity, diversity, and innovation. ADP is committed to providing equal employment opportunities regardless of protected characteristics, basing hiring decisions strictly on merit and job performance. Our organization values ethical business conduct and expects all associates to maintain high standards of integrity and respectful workplace behavior.