Solution Engineer

Role Overview

In the position of Pre-Sales Solutions Engineer, you will serve as the primary technical advisor throughout the sales cycle, collaborating closely with Account Managers to facilitate new business development and expansion opportunities. This role requires a consultative mindset to help clients comprehend how AvePoint's offerings fulfill their technical and commercial requirements. Combining deep technical knowledge with client engagement and business insight, this role offers an excellent platform for career growth in a dynamic tech environment.

Key Responsibilities

• Deliver customized product demos aligned with client-specific scenarios both remotely and onsite.
• Lead technical discovery sessions and provide detailed presentations of solutions.
• Assist customers during evaluation phases, proofs of concept, and decision-making.
• Set up and manage demo and proof-of-concept systems.
• Contribute to responses for RFIs and RFPs by clearly articulating business benefits and technical strengths.
• Collaborate with Sales teams to understand client goals and position appropriate solutions.
• Develop strong relationships with critical business and technical contacts.
• Support marketing and partner initiatives including events, webinars, and workshops.
• Provide market feedback to product and technical teams regarding trends and customer needs.
• Manage technical responsibilities of deals through to their successful closure.

Qualifications and Skills

• Excellent presentation and communication skills suitable for technical and non-technical audiences.
• Proficiency in English and Arabic languages.
• Capability to translate technical topics into understandable business benefits.
• Commercial awareness with interest in sales and client success outcomes.

Technical Expertise

• Hands-on experience with Microsoft 365 solutions including SharePoint Online.
• Familiarity with Microsoft Azure services and identity management tools like Entra ID.
• Understanding of principles related to identity, access, and permissions administration.
• Basic knowledge of networking concepts such as TCP/IP, DNS, Active Directory, SMTP, and DHCP.
• Insight into data protection, backup strategies, migration, and governance frameworks.
• Experience with SharePoint architecture in cloud and hybrid environments.
• General knowledge of major cloud platforms including Azure, AWS, and Google Cloud is advantageous.

Additional Information

Any personal data shared during your application will be handled in strict accordance with applicable data protection laws and the company's Privacy Notice.