Shift Leader - Fugglestone Express

Role Overview

At Tesco, customers are at the heart of every action we take. Joining our store team offers variety, teamwork, and day-to-day challenges. You'll have the opportunity to meet diverse people, acquire new skills, and be part of an inclusive environment. Whether you seek stability, flexible hours, or wish to advance your career, this position may be ideal for you. Shift Leader compensation starts at £15.59 per hour, increasing to £16.86 in stores located within the M25 zone. Some sites may include additional bonuses. We guarantee a minimum of 16 hours weekly, though roles starting from 12 hours are available. Your scheduled shifts will be communicated at least three weeks ahead within your available time slots. Even if your availability is near the desired range, we encourage applications. Note: Candidates must be 18 or older.

Key Responsibilities

• Lead the team to deliver exceptional customer experiences across all store sections.
• Serve as the main contact for daily operational questions and support all colleagues.
• Foster positive, inclusive relationships to empower colleagues and enhance performance.
• Step in confidently to lead the store when the Manager is absent.
• Make balanced and adaptable decisions amidst change.
• Coach team members through feedback and exemplify excellent service standards.
• Maintain curiosity to continuously find ways to better serve customers, communities, and the environment.

Candidate Requirements

• Must be at least 18 years old.
• Proven experience in leading teams or managing in a brisk retail setting.
• Strong role model passionate about great customer service and meeting customer needs.
• Ability to develop lasting, inclusive team relationships.
• Clear and effective communicator using multiple channels to keep the team informed.
• Natural leadership skills to inspire and motivate teams toward excellent results.

Employee Benefits

• Starting with 20 days of holiday plus one personal day, increasing to 22 days after 12 months, along with Bank Holidays.
• Flexible working options available from the first day.
• 10% discount with Colleague Clubcard, rising to 15% during pay-day weekends, including a second card for family use.
• Access to free wellbeing programs supporting mental, physical, and overall life wellness.
• Life insurance coverage at five times your salary and a competitive pension plan with contributions up to 7.5%.
• Various employee benefits such as discounts, share plans, and cycle-to-work schemes.
• Uniform provision and supportive policies during key life events.

About Tesco

Tesco aims to be everyone’s preferred shopping destination. We are dedicated to serving customers, communities, and the planet better every day by practicing responsibility and sustainability. Committed to diversity, equity, and inclusion, we strive to create a welcoming environment for everyone to be themselves. Flexible working arrangements are supported, and we encourage open dialogue regarding accommodation needs during application. Tesco is recognized as a Disability Confident Leader and offers an accessible recruitment process.