Express Store Manager - Bristol Area

Role Overview

As an Express Store Manager, you will be pivotal in delivering an outstanding customer experience in a vibrant retail setting. Your leadership will inspire and develop a motivated, high-performing team in a fast-moving store environment. You'll collaborate with colleagues across the organization to foster an inclusive workplace culture where everyone feels valued and empowered to succeed.

Key Responsibilities

• Lead and motivate a team with strong operational skills and confident leadership to achieve store goals.
• Coach team members to be enthusiastic, knowledgeable, and focused on customer satisfaction, ensuring excellent product range, quality, and service.
• Drive sales growth and maximize profitability through commercial insight and effective decision-making.
• Enhance managerial capabilities to execute the Store Change Plan and allocate resources where they most benefit customers.
• Ensure adherence to safety regulations and operational policies for a secure working environment.
• Exemplify leadership qualities to foster a culture of clarity, resilience, and continuous improvement.

Candidate Profile

• Demonstrated leadership experience in retail or customer-facing roles with proven success in managing teams to deliver results.
• Strong collaborative mindset, leveraging leadership experience to maintain consistent performance across teams.
• Friendly, approachable demeanor with a passion for customer service to build lasting relationships and place customers at the center of decision-making.
• Energetic, resilient, and confident in making swift, informed decisions within a dynamic environment.
• High ethical standards, capable of inspiring trust, setting clear expectations, and leading by example.
• Knowledgeable about retail competition and store operations, adept at identifying improvement opportunities and implementing new initiatives.

Benefits

• Starting with 20 days holiday plus a personal day, increasing to 22 days after one year, along with Bank Holidays.
• Flexible working arrangements available from the outset to support work-life balance.
• 10% discount through the Colleague Clubcard, increasing to 15% on pay-day weekends, with an additional card for family use.
• Access to complimentary wellbeing services to support mental and physical health.
• Life insurance cover valued at five times your salary and a pension plan featuring up to 7.5% matching contributions.
• Additional perks such as discounts, share options, salary sacrifice programs for green cars, and cycle-to-work schemes.
• Uniform provided and supportive policies for key life events.

About The Employer

The employer aims to be the preferred shopping destination for every customer, focusing on responsible and sustainable service to customers, communities, and the environment. They are committed to diversity, equity, and inclusion, fostering a workplace where all individuals feel welcomed and represented.

An accessible and inclusive recruitment process is provided, with support available for candidates with disabilities. Conversations about flexible working are encouraged throughout the application process to accommodate diverse life circumstances.