Shift Lead

About the Role

Nando's UK & IRE seeks a dedicated Shift Lead in Peterborough, England. This role goes beyond typical job duties, fostering a supportive, fun, and family-style atmosphere where team members—known as Nandocas—are encouraged to thrive, be motivated, and enjoy their working experience. As a Shift Lead, you will be pivotal in delivering excellent shifts while beginning your leadership journey in a lively, customer-focused environment.

Key Responsibilities

• Lead and support your team to ensure smooth, efficient shift operations.
• Motivate and engage team members by embodying Nando's values and driving positive energy.
• Maintain an exceptional customer journey across all channels during every shift.
• Demonstrate strong problem-solving skills and confidence in leadership during live operations.
• Create an inclusive and enjoyable workplace where team growth is encouraged.

Candidate Requirements

• Proven experience in supervising or leading a team in a fast-paced environment.
• A passionate, prideful approach to supporting and motivating teams.
• Customer-obsessed mindset with a love for delivering perfect PERi-PERi experiences consistently.
• An eagerness to learn, grow professionally, and embrace greater responsibilities.
• Ability to foster a positive, team-oriented environment where all team members can excel.

Benefits and Perks

• Competitive hourly wage of £13.19.
• A 4-week paid sabbatical awarded every 5 years of continuous employment.
• Complimentary meals during work shifts and discounts on days off.
• Paid breaks and opportunities for team bonding throughout the year.
• Clear pathways for career advancement, including into management roles.
• Access to a rewards platform offering great discounts.
• Supportive and inclusive workplace culture welcoming everyone.