Shift Lead

About the Role

As a Shift Lead at Nando's, you will be at the center of the action, responsible for supporting the smooth running of shifts in a vibrant and dynamic environment. This role offers a great opportunity to start your leadership journey while being part of a supportive and fun team culture, where collaboration and motivation are valued highly.

Responsibilities

• Lead and motivate your team to deliver excellent service and maintain a positive work atmosphere.
• Take ownership of every shift, ensuring that the customer journey is seamless across all channels.
• Problem-solve in fast-paced situations with confidence and decisiveness.
• Foster an inclusive and enjoyable environment where team members can develop and flourish.

Requirements

• Previous experience leading or supervising a team in a fast-moving setting.
• A strong passion for delivering outstanding customer experiences with enthusiasm.
• Alignment with Nando's values and a lively, positive attitude every shift.
• A desire to learn, grow professionally, and accept increasing responsibilities.
• Ability to create a motivated, collaborative team culture that supports growth.

Perks and Benefits

• Pay rate of £13.30 per hour.
• Four-week paid sabbatical following every five years of service.
• Complimentary food during work hours and attractive discounts on days off.
• Paid break times included.
• Regular team-building activities throughout the year.
• Career progression opportunities with clear management development pathways.
• Access to a rewards platform offering appealing discounts.
• Experience a welcoming, family-style workplace culture where everyone feels valued.