General Manager

About Nando's UK & IRE

At Nando's, we embrace a unique culture that goes beyond just a job. Our team, fondly called Nandocas, support and inspire one another, creating a family-like atmosphere. We strive to provide an enjoyable work environment where everyone thrives, delivering excellent shifts, making profits, changing lives, and having fun simultaneously.

Role Overview

As a General Manager (Patrao), you'll be entrusted to operate the restaurant as if it were your own business, playing a pivotal role in decision-making and nurturing an outstanding workplace culture. This role requires proven leadership abilities and a strong focus on achieving targets and KPIs.

Key Responsibilities and Expectations

• Lead and motivate your team by instilling passion, pride, and engagement
• Exemplify a deep passion for food, hospitality, and customer service
• Apply leadership experience gained from customer-centric environments
• Commit to living and promoting the Nando's brand values
• Maintain a customer-focused approach to consistently deliver high-quality PERi-PERi products in both restaurant and delivery settings
• Adapt and thrive in a dynamic, fast-paced work environment with eagerness to learn and develop
• Drive sales across multiple channels effectively
• Develop team members to become future managerial talent

Benefits and Perks

• Competitive salary between €51,000 and €61,000 annually
• Four-week paid sabbatical after five years of service
• Complimentary meals while on duty and discounted food on days off
• Opportunities to travel and learn about the company’s heritage
• A comprehensive three-month training program for General Managers starting from day one
• Competitive half-yearly bonus structure
• Employee referral bonus of €1000 for referring a successful managerial candidate
• Access to a reward membership program with exclusive discounts