General Manager

About the Role

Join Nando's UK & Ireland as a General Manager (Patrao) at our Peterborough location, where you will treat the restaurant as your own business. You'll be instrumental in decision-making and fostering a positive culture among your team. This role offers a salary of up to 45,000 GBP per year.

Key Responsibilities

• Lead the restaurant team with passion and pride, driving engagement and motivation.
• Ensure excellent customer service, delivering the brand’s signature PERi-PERi experience consistently in-restaurant and through delivery channels.
• Work towards and achieve targets and KPIs to maximize sales and profitability.
• Develop and grow team members into future managerial roles through effective coaching and leadership.
• Create and maintain a strong, inclusive company culture aligned with brand values.

Candidate Profile

• Experienced leader with a background in customer-focused environments, passionate about food and hospitality.
• Strong alignment with Nando's brand and values, showing dedication to customer obsession.
• Aptitude for learning and adapting in a fast-paced, dynamic workplace.
• Proven ability to drive sales across multiple channels.

Benefits and Perks

• Four-week paid sabbatical every five years of continuous service.
• Complimentary meals during shifts and generous discounts on off days.
• Opportunities to travel and engage with the brand's cultural roots.
• Comprehensive three-month General Manager training program starting on day one.
• Competitive biannual bonus scheme.
• Employee referral reward of £1,000 (UK) or €1,000 (ROI) for recommending successful managerial candidates.
• Access to Reward membership with various discounts.