Service Solutions Specialist - Carrier Services
Beijing Foreign Enterprise Management Consultants Co.,Ltd.
Dubai, United Arab Emirates · Full Time
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- Experience
- 3+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- Bachelor's degree
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
We are seeking a seasoned Service Solutions Specialist to join on behalf of Huawei, a global leader in IT and Communications. This position focuses on advancing and managing carrier services and software solution development, blending responsibilities across solution creation, bidding support, client interaction, business growth, and marketing, with a particular emphasis on carrier customers.
Key Responsibilities
- Develop and manage professional services related to carrier service and software opportunities such as obtaining industry insights, generating leads, designing solutions, guiding bidding processes, and structuring commercial service models.
- Lead the coordination of bids for carrier service and software projects including interpreting bidding documents, preparing responses, crafting service solutions, and clarifying customer inquiries.
- Support the entire process of developing service/software opportunities, from understanding client needs to delivering solution proposals and commercial offerings.
- Organize and participate in branding and marketing initiatives for service and software products, which include summits, exhibitions, executive-level communications, and hosting customer visits to China.
- Maintain daily strong relationships with carrier customers in the service and software sectors.
- Proactively identify customer demands, new business prospects, and market trends.
- Prepare presentations, solution documentation, and clarification materials directed at customers.
- Collaborate effectively with sales, technical, commercial, product, and delivery teams to ensure excellent customer support and smooth project implementation.
- Assist with additional business development and service solution tasks as necessary.
Required Qualifications
- A Bachelor's degree or higher qualification.
- At least 3 years of relevant experience in telecommunications, ICT, service solutions, solution sales, presales, business development or related disciplines.
- Experience working within Huawei is highly desirable.
- Strongly preferred candidates will have served as a Huawei Service Solution Responsible (SSR).
- Proficiency with Huawei’s Lead-to-Cash (LTC) process and familiarity with the carrier bidding procedures is highly valued.
- Experience in the development or support of service/software solutions such as Data Center (DC), SmartCare, Network Performance Management (NPM), Managed Services (MS), software or related offerings.
- Excellent communication and presentation skills for engaging with clients.
- Demonstrated strong organizational, coordination, and execution skills.
- Ability to collaborate successfully among sales, technical, commercial, and delivery teams.
- Professional fluency in both Chinese and English languages.
Preferred Skills
- Background in carrier or telecom business sectors.
- Expertise in service solution development.
- Knowledge of software solution offerings.
- Experience managing bidding and tender processes.
- Competence in solution design and customer relationship management.
- Business development acumen.
- Commercial solution architecture capabilities.
- Understanding of Huawei LTC procedures.
- Proficiency in delivering customer presentations.
- Skills in marketing and event coordination.
Minimum education
Bachelor's Degree