Senior Recycling Centre Assistant

About Us

The Salvation Army is a Christian organisation and one of Australia's largest charitable organisations, dedicated to life-changing initiatives. Committed to making a difference, the organisation supports individuals during times of personal crisis and national tragedy by providing safety, community support, and new opportunities.

Position Overview

The role of Senior Recycling Centre Assistant at Salvos Container Recycling Bundamba offers an opportunity to contribute to the smooth daily operations of the centre. This full-time, on-site role in Bundamba, Queensland involves assisting customers in redeeming recyclable containers and ensuring excellent customer service and operational efficiency.

Key Responsibilities

• Assist in the effective management and operation of the Recycling Centre to maintain productivity and efficiency.
• Provide leadership by supervising team members and stepping in for the Centre Manager when necessary.
• Offer courteous and respectful customer service, handling enquiries, complaints, and resolving issues promptly.
• Participate in container counting, sorting, and storage, safely operating equipment such as forklifts and pallet jacks.
• Ensure the site remains clean, well-presented, and compliant with cash handling protocols, operational guidelines, and workplace health and safety requirements.
• Mentor and train other team members, monitor their performance goals, and promote a positive work environment.

Candidate Requirements

• Experience in customer service within retail environments with a collaborative team approach.
• Previous involvement in recycling or transport sectors is advantageous.
• Strong prioritisation and time management capabilities.
• Possession of an unrestricted C Class driver's licence is preferred.
• Forklift licence is essential or willingness to obtain one.
• Mandatory national police record check clearance.

Benefits and Conditions

• Salary packaging options including up to $15,900 tax free and $2,650 meal entertainment benefit.
• Paid parental leave for primary carers (12 weeks) and secondary carers, plus purchased leave scheme allowing up to 8 additional weeks.
• Five paid leave days annually to engage with other programs or activities within the organisation.
• Flexible working arrangements to support work-life balance.
• Access to Employee Assistance Programmes and wellness initiatives including Fitness Passport.
• Supports for Aboriginal and Torres Strait Islander employees such as pastoral care networks, cultural events, and specific ceremonial leave (up to 10 days).
• Ongoing professional development to enhance skillsets and career growth.
• Mission-driven rewarding career opportunities with significant social impact.

Additional Information and Conditions

The role is classified under the General Retail Industry Award Level 4. The Salvation Army promotes equal opportunity employment with an inclusive culture embracing diverse talents, cultures, languages, gender identities, and expressions. Aboriginal and Torres Strait Islander peoples are especially encouraged to apply. This position is child safe; successful candidates must complete a Working with Children Check as well as a Nationally Coordinated Criminal History Check.